Mr

[ndnorthleeds]

hi everyone ! in this forum, this is ndnorthleeds i ve arrived here , im actually unpacking my bags from a short holiday.i will be joining you very soon but i need to read through your forums first and get to know hw things are done up here in the north ! you See! my account here with yourkshire was closed a year or 2 ago so today i went to one of the branches to try and see if they can help me with my account details and account number , but the lady i found there acted as if OH! WE CANT ! help you ! even though i had my ID, so i just left her in peace.

So when home i just phone again then i was told a defferent storry that oH! just go to any Yorkshire bank with yo ID then we will help you !:o so i was like what the heck! its going on here!

Anywere they dont know they playing with someone who is jacked up big time !I ll be there 2moro .

Hope im on track !

See you in a bit ! any advice will do.

[ndnorthleeds]

Cool i ve been to yourkshire bank today , and all went well the lad i met was helpful, he gave me the details so im gonna start anyone there?

[cf1958]

I recently requested my statements from an account closed 2 years ago, I had to show ID it still took over the 40 days as is the case with YB.

I trawled through them and was very disapionted to only find 1 charge of £25 back in 2003.

I have requested it back anyway.probably take this through the FOS, with it being such a small amount.

 

Good luck

[ndnorthleeds]

I recently requested my statements from an account closed 2 years ago, I had to show ID it still took over the 40 days as is the case with YB.

I trawled through them and was very disapionted to only find 1 charge of £25 back in 2003.

I have requested it back anyway.probably take this through the FOS, with it being such a small amount.

 

Good luck

Thanks a lot ,oh! sorry b4 you go what is their address ? i mean where do you send the letters?

[ndnorthleeds]

hie guys , which address do you use with Y.B? I VE been reading through here and i dont find the proper address. please help?

[ndnorthleeds]

is this the right address where letters should go ?

Advice quality unit,charges section

third floor

Brunswick point

wade lane

leeds

LS28NQ

JUST MAKING SURE I SEND THE LETTER TO THE RIGHT PEOLE , JUST SENDIND A PRELIM./Y.BANK

[georgieboy]

The address to send a request for your statements is as follows -

Advice Quality Unit

Charges Section

Third Floor

Brunswick Point

Wade Lane

Leeds

LS2 8NQ GOOD LUCK...

[georgieboy]

Oops looks like I was a little late replying:o

[cf1958]

Sorry for not replying to your question, just got back from weekend away, I see you have the answer now.

[ndnorthleeds]

Thanks alot for yo reply , just got home today as well , been away for a short one, but the first letter is off in a min ,what do you think abouy the floods! I think its awful what other people are going through ,at times you might think God does not exist, OH!

[ndnorthleeds]

hi everyone ! how long does yourkshire bank take to reply to yuor first letter, im going for my third week though!

[ndnorthleeds]

Yourkshire bank messing about:mad:

 

Hi Guys!

 

I had an account with yourkshirebank between 2002-2006 ,on that account i applied for aloan. But due to being behind with pay ments i incurred loads of charges despite having been to the bank imforming them that i had lost my job. At the end they just closed the account without any notice and handed my loan account to a dept collector which i managed to pay with all their charges too!

 

2 months ago i rang the bank and was adviced to go to any yourkshirebank with my IDs thus will be supplied with my account details (sort code and account number) .

At first i was sent from pillar to pillar with all the excuses that there is'nt much that could be done since the account was closed.

But i eventually got the details from one of their branches in leeds then i used those details on my SAR(SUBJECT ACCESS REQUEST), then after 30-35 days i recieved a reply stating that they could not supply any statements as this was a loan account for which statements are not available. So they have returned the cheque and the letter saying if i have any quastions i should contact the branch where i opened the account. But i have discovered that the brunch was closed or moved .

Surelly they should be able to provide me with some imformation since they still have my old address on my loan account !PLEASE1 help as i have gone back to squre one . Ihave a feeling they are playing tricks to delay things:(

[ndnorthleeds]

:twisted: :twisted:

Yourkshire bank messing about:mad:

 

Hi Guys!

 

I had an account with yourkshirebank between 2002-2006 ,on that account i applied for aloan. But due to being behind with pay ments i incurred loads of charges despite having been to the bank imforming them that i had lost my job. At the end they just closed the account without any notice and handed my loan account to a dept collector which i managed to pay with all their charges too!

 

2 months ago i rang the bank and was adviced to go to any yourkshirebank with my IDs thus will be supplied with my account details (sort code and account number) .

At first i was sent from pillar to pillar with all the excuses that there is'nt much that could be done since the account was closed.

But i eventually got the details from one of their branches in leeds then i used those details on my S.A.R - (Subject Access Request)(SUBJECT ACCESS REQUEST), then after 30-35 days i recieved a reply stating that they could not supply any statements as this was a loan account for which statements are not available. So they have returned the cheque and the letter saying if i have any quastions i should contact the branch where i opened the account. But i have discovered that the brunch was closed or moved .

Surelly they should be able to provide me with some imformation since they still have my old address on my loan account !PLEASE1 help as i have gone back to squre one . Ihave a feeling they are playing tricks to delay things:(

[sea-sidelady]

Did you sent the usual SAR, or did you request specific data?

[ndnorthleeds]

Did you sent the usual S.A.R - (Subject Access Request), or did you request specific data?

 

i sent them an SAR .

[sea-sidelady]

You should complain to the Information Commissioners Office.

Information Commissioner's Office - ICO

 

And send an LBA threatening to take them to court for non-compliance with S.A.R - (Subject Access Request).

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

[kennythecelt]

You can also claim for the charges applied to that loan account- they are recoverable and not subject to the OFT case.

 

You need the SAR to cover that account too, ie full transaction history on the loan account. You should be able to get the loan account number when you get your statements.

 

Good luck!

[caro]

I applied for a S.A.R - (Subject Access Request) without including any account numbers to ensure I'd get everything from them. They sent me current account and credit card statements, but I rang and was told they only supply info on statements. This is absolute twaddle so just keep the pressure on and take the actions suggested above. They're a nightmare.

 

Unfortunately I haven't had a chance to pursue it as other things have had to take priority at the moment.

[ndnorthleeds]

thanks a lot guys , will do that straight away first thing in the morning.

[ndnorthleeds]

You can also claim for the charges applied to that loan account- they are recoverable and not subject to the OFT case.

 

You need the S.A.R - (Subject Access Request) to cover that account too, ie full transaction history on the loan account. You should be able to get the loan account number when you get your statements.

 

Good luck!

Hi can i also claim the charges applied to my loan account both from the bank and and the people i ended up paying through ?coz they closed my account and handed my loan account to a debt company which added more charges as well.did tuo get this quastion sally? thanks to here from you again good luck!

[ndnorthleeds]

You should complain to the Information Commissioners Office.

Information Commissioner's Office - ICO

 

And send an LBA threatening to take them to court for non-compliance with S.A.R - (Subject Access Request).

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

hi there i have not been intouch partly due to delays with mail not getting to plces in time , now the Y/B had all the excuses . Anywere they are giving me a tough time so i have complained to the commisioner" s office and im waiting for their reply , At times you fill like giving up you know!

[sea-sidelady]

I know at times it is easy to think, you cant be bothered anymore.

 

But you have come this far!!

 

Let us know when you hear anything back from them.

 

Did you file the non compliance??

[Bigmac versus]

All the sweeter in the end, dont give up this is exactly what they are trying to make you do.

[ndnorthleeds]

I know at times it is easy to think, you cant be bothered anymore.

 

But you have come this far!!

 

Let us know when you hear anything back from them.

 

Did you file the non compliance??

No i didnt, i just wrote to them twice asking for for my account details and they just said the cant help! so i sent a complaint to the commissioner, and they have made me fill a form which they have acknowledged thus the waiting continue .

[ndnorthleeds]

Did you sent the usual S.A.R - (Subject Access Request), or did you request specific data?

 

 

hi sea sidelady i finally got my statements today from Y/B AFTER HAVING REPORTED THEM TO F.O.S ( THE commisioner) so im writing them the 2nd letter demandining they pay me back what is mine, ho! a long jorney and is only £600, but its mine is nt "it? please ill be happy if you can reply