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Hippo v MBNA

Micky the Hippo

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Howdy all


I've got two MBNA credit cards, sent the SAR off for both on the 5th June


Got their reply today, a letter of it's all legal blah blah blah boom boom boom however they're paid £91 into my account in full and final yada yada yada and enclosed my statements as requested


only it's only one of the accounts and only for two years


even that adds up to £225 odd


what are they like?


polite letter going out to them later this weekend accepting the £91 in partial settlement and asking where the other statements are



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I can't say I'm very impressed with two years on one card


And putting £91 into my account wasn't exactly teasing, and they've got nearly the full forty days before not complying with my SAR


So even in a dodgy field, they're not looking too good at the mo, I hate extra hassle


Roughly how long do they take to get to settling in full?

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Mine was done in 2 months ish, settled before they received the Pre Lim.


They arent very good for fulfilling sar's.


At first i got a full list of transactions, no amounts, just transactions and codes to each transaction,with the first goodwill gesture, then i pestered them and when i received the proper transactions another goodwill gesture to cover the total, i was shocked to say the least.


They cant produce my agreement, so i dont know if they were more accomodating due to that or they were settling now, a few settled at that time from cag :)


Check out my thread



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  • 2 weeks later...
  • 1 month later...

I forgot all about this one :rolleyes:


a letter today from one Rachel Claridge, Assistant Vice President


blah blah boom boom oft etc etc


here's £91 on top of the previous £91 good will




and you've guessed it, two years statements on the same account as before


sigh, best pull my finger out and send something curt

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