Daniel V A&L

[darkfyre]

Hello all - I was hoping for some comments and suggestions please.

 

I know the amount of charges which were taken illegally so did not need to send the data protection letter.

 

24/06 - First letter issued asking for £336 back

 

01/07 - Letter received from A&L saying their charges are legal and they will not be refunding them

 

06/07 - Seconds letter sent to A&L asking for £336 back.

 

Now, since I sent the second letter I wrote a cheque for £100 and paid a cheque for £100 in - A charge came off leaving my balance under £100 - so the cheque I wrote was unpaid .. a charge was raised. However A&L represented the cheque and charged me for that .. then the second time round they paid it .. Charging me again. A heck of a lot of charges could have been saved if they paid it the first time round!

 

Anyway - the amount of charges is now more than my original two letters stated - should I send them a revised schedule ... how should I make it clear to them that I want the original charges returned plus the new ones they are illegally applying to my account.

 

Thanks

 

Daniel

[Jess68]

Daniel you can cnotinue updating you schedule of charges until u start court proceedings, just send an updated list the next time you need to send them anything, if once you start court proceedings you need to alter them it will cost you £35 and unfortunately this is not claimable.

[darkfyre]

Amazed at such a quick reply - thanks.

 

Ill send them a basic letter stating that I have enclosed an updated schedule of charges.

 

Thanks

[Jess68]

Np, just shout if u need any help or u just wanna chat about ur claim for moral support!

[darkfyre]

Hi

 

Well im due to start the process of taking them to court on Friday... Just a few things I wanted to check

 

I noticed in the court bundle I should include a copy of my terms and conditions .. my bank still have not sent me these ...

 

I dont understand interest calculations .. am i claiming interest @ 8% from the date the first charge was applied until today ? I dont think my bank charge interest on an overdrawn account - i believe they just charge £50 / month .. well thats what they have been doing for me.

 

The cost for court will be £80 - when do I pay this ?

 

Thanks

[holymoly]

Hi Daniel.

 

The interest is claimed from the date of the first charge. There are spreadsheets on this site where you just pop your charge details in and it calculates the interest for you, it's marvellous stuff!!

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Good luck on your journey!!

 

Holy.

[holymoly]

I can answer the other question too!! I'm getting the hang off this malarkey(finally).

 

You pay your court fee when you submit your claim to the court.

[darkfyre]

HI - Well im due to start court action - however unable to afford the £80 just yet so will give them extra time. Would someone mind having a read over this letter which im about to send them .. Just want to make sure its legally correct etc etc

 

 

Alliance & Leicester plc.

Carlton Park,

Narborough,

Leicester L

E19 0AL.

 

 

25th July 2007

 

 

FINAL LETTER BEFORE ACTION

 

Dear Sir/Madam,

 

ACCOUNT NUMBER: XXXXX

 

 

I am very disappointed that you have failed to respond to my letter of the 24th June 2007, 25th July and Fax sent on XXXXX.

 

I have enclosed an updated schedule of charges which I am claiming back. I am also disappointed that you have written to me threatening to close my account as it’s currently over the agreed over draft limit. I would like to remind you that the account is only overdrawn due to the illegal charges you have applied to my account. Further to this you recently refused to pay a cheque I wrote claiming my account was overdrawn, again this cheque was unpaid due to your illegal fees. I will be bringing these points to court should that be where this matter ends up.

 

I previously stated that I would commence court action this week; however as a gesture of goodwill I am going to give you a further 10 days from today. Once 10 days have commenced I will be handing in a completed N1 for to my local court to commence action again you for the full amount plus interest plus my costs.

 

I calculate that you have taken £XXX.

I am enclosing a copy of the schedule of the charges which I am claiming. I have already sent you a copy of this in my original letter of the 24th June 2007, 25th July and fax sent XXX.

 

You are also reminded of my request that you forward a copy of the Terms and Conditions that were in force at the time my account was opened, and any subsequent amendments to those Terms and Conditions. These are requested under CPR Pre-Action Protocol 4.6©, and your continued failure to provide them will be brought to the attention of the court, should it be necessary to commence a county court action.

 

Furthermore, I shall submit a Consumer Credit Act 1974 complaint to the OFT upon the basis that you have failed to comply with the OFT's direction of 5 April 2006 and are therefore not a 'fit and proper person' to hold a consumer credit licence under the 1974 Act. If you do not understand what this means then seek advice from your legal department.

 

 

 

 

 

Yours faithfully,

[alice-rose]

Hi ...........

 

welcome to the forum.

we are all very friendly on here, and will help you as best we can.

 

just a minor thing.

was wondering if you had just signed your letter above with your real name ?

 

if so, it might be best if you delete your name for your own security, as believe it or not

the Banks and the Solicitors come onto this forum checking up on how we are dealing with the cases

 

very simple to do,

 

just go back onto the thread you created,

and there is an EDIT button

just press this button remove your name and press SAVE

 

good luck with your claim

 

alice x

[alice-rose]

Great - Glad to see you've removed your full name

from the bottom of your letter.

 

I've just removed your name from my post below it.

as I addressed you by your christian name

 

 

can't be too careful !

 

good luck

 

alice

x

[darkfyre]

Thanks for the advice

 

I dont suppose you have any comments on my letter?

[alice-rose]

hi darkfyre

 

the letter looks good to me, and is self-explanatory

BUT as I am no expert -

you might be best to ask a moderator to look over the letter for you

before you send it - just to see if they feel there is anything you should add.

 

If you are a bit short of cash at the moment.

you can write to the Financial Ombudsman for free.

 

You can run your court claim alongside the Ombudsman,

so that when you have the funds to commence your claim.

you would be attacking from both angles !

 

all info is in the CAG Library

 

Good luck

alice x

[darkfyre]

How do I contact a moderator?

[darkfyre]

I was watching GMTV this morning and it was saying that all cases will be froze until a decision is made by the high court over the OFT v Banks ....

 

Is this true ?

 

Im worried because my account is over drawn and they are charging £50 / month ...its going to keep going on and make my credit history look really bad.

[alice-rose]

hi there darkfyre

 

OFT TEST CASE IN HIGH COURT

 

a STICKY thread just above the alliance & leicester forum has just been very kindly posted by scooter which will make very helpful reading.

 

the advice is, continue with the claim...

carry on with the procedure you have started.

 

from your thread, i think you have just sent your Letter Before Action letter ?

 

the A&L should contact you and may advise how they are going to be dealing with these claims now that the OFT has intervened.

 

for those that have begun their claim through the courts

we are advised that A&L may ask the Courts for a Stay on all cases,

 

however each Judge/local Court will be handling this in their own way.

some Judge's may grant a stay to A&L, and some courts may wish to continue with the court hearing dates already given.

 

advice is - if you have been given a court date.... continue to prepare for it.

 

best thing to do is keep watching the news.

 

as everyone knows on this forum

reclaiming your bank charges is like being on a huge rollercoaster

 

everything is still all up in the air at the moment.

 

an ANNOUNCEMENT in RED was posted yesterday

at the top of the forum by one of the moderators alanfromderby

which you may find useful to read,

and you can also find info

on the BBCNEWS24 website

 

You can also find information about this on the

Martin Lewis Moneysavingexpert site.

 

 

but more importantly you could refer to

 

SQUAREBOB'S THREAD

urbanFOX NEWS

 

as he was first to break the news of the test case on this site ! ! !

 

and have a damned good laugh while you are doing so

 

Squarebob is unique and keeps our spirits up

 

take care darkfyre - all will be revealed shortly... just keep reading/listening to the news.

 

alice down the rabbit-hole

xxx

[darkfyre]

HI All - I was hoping for some help.

 

My balance was at roughly -£1300 a month ago. £500 of this was an agreed overdraft limit and £600 odd was what I was claiming back as illegal charges. Meaning I was £200 over drawn.

 

I wrote to A&L (they wrote to me first asking me not to talk them to court until the high court made a decision on the test case) and told them to freeze my account and I would pay the £200 overdrawn back. I wanted them to freeze my account as we could not come to an agreement over the charges so this seemed sensible.

 

Anyway - no reply (nothing new) and a month later they write to me saying they have closed my account and the balance is due in full. I called them and they said yes if I don’t pay £260 per month I will go to debt management and this will affect my credit rating.

 

I now do not know what to do - I played fair with them... They ignored me and have now done everything they said they wouldn’t (closing my account as a result of a claim for charges)

 

I am now a student living off a student loan .. So it’s really impossible for me to pay anything back just now.

 

Any advice?

[darkfyre]

Anyone able to help please?

[jansus]

Alliance and leicester fined by FOS for retaliatory account closure

 

have a read of this thread

 

I am not an expert but as no one else has come along to answer you I would only tell you what I would do .

 

1) Write and complain to the FOS about the account closure and say technically you were only over the OD because of Charges which you were in the process of claiming before the stays - make sure you are clear it is about the retalitory closure rather than the charges( or they will put letter on hold)

2) Write to A&L stating the same -that you feel this is a retalitory closure and you are complaining to the FOS and that you will continue with your claim even if it is after the test case ( you can still caim if your account is closed)

4) Explain to them your financial situation and say you want to come to a reasonable agreement to pay back the OD only for the moment and ask for their assistance and guidance( if they dont give it you can throw the book at them later)

 

be firm but polite.

 

Thats all I can suggest at the moment

 

Remember do everything in writing and keep copies

 

shout if you need any more help

 

Jan