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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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London MC - full hearing set for 19th October


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Hello,

 

Time is moving rapidly on right now towards the 20th July and my case is one of many to be heard that day.

 

I do not know what i need to take with me, this is only a hearing and not a court judgement, so what exactly should i take with me?

 

Any help would be greatly appreciated, my claim is for roughly £3500.

 

For instance, would anyone advise perhaps ringing their solicitors and give them the option to settle early? or what?

 

I have read through many posts here, and it does seem that some of the posts tend to cloud the situation somewhat. Most posts are great, but some seem to go into the most amazing amount of detail and one could be forgiven for thinking that they could be more unhelpful, than helpful.

 

Only my opinion.

 

Any help please?

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Calculator, what can i say?

 

That was exactly what i needed to read, great stuff.

 

Thank you for your help i feel so much better now, far more at ease and more knowledgable about what i need to take.

 

Cheers, let me know where you want me to buy you a drink! :)

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I am affraid i do not know how many cases will be heard that day.

 

But i will of course make a post to inform you and others of what the outcome is. Thats the very least i can do to say thank you for your help and to encourage others.

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  • 2 weeks later...

Right, heres what happened.

 

This relates just for the Barclays Bank claimants only.

 

The judge, asked Barclays solicitor if any of the 18 unresolved claims for return of bank charges would be settled? Or does the bank intend to defend the claims in court?

 

Their solicitor couldn't answer this question at all, the judge made it very clear to their solicitor that if they chose to defend the cases but then later settled just before the court date he would not be very happy at all and would be seeking costs for wasting the courts time.

 

The solicitor then had to go and contact his client (Barclays) and ask them what they wanted to do.

 

Unfortunately for all of us, he came back and replied that the bank intends to defend all 18 of the cases against it. The judge then said that all of the 18 cases could be heard on the same day, and that day being the Friday 19th October 2007.

 

I couldn't understand why the bank decided to do this, and just presumed that it wanted to just delay repaying the charges as long as possible. But now in light of the recent events, it has all become ever so clear.

 

Whilst this test case is being heard the bank is obviously going to apply for a stay, and then the case will be on hold for the test case to be heard. So they knew something that we all didn't it would appear.

 

Life sucks.

 

Forgive me if some of the terminology isn't correct, i hope that anyone who reads this understands what im saying.

 

Life really sucks.

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I understand exactly what you are saying, but actually, since you're in Mercantile, yours could just as easily create precedent, so don't think of not preparing.

 

We need to keep in perspective that, ok, the OFT is now making noises, but any case going full blast on to Mercantile could very well be the one that will decide the issue, long before the OFT v banks get under way.

 

The bank can apply for a stay, doesn't mean it will get granted. And in the meantime, if the judge refuses the stay, things like disclosure and what not will still apply... So let's keep our eyes on the ball, hey? ;-)

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