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So It Begins.....


stccn
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Hi All

 

Well I have finally done it. Prelim letter was sent to RBoS on 2nd July with a full breakdown of charges and interest.

 

I have received their standard letter back saying 'We will endevour to look into your claim within 6-7 weeks', more like never look into your claim this century.

 

So RBos, you have until 19th July to tell me you are giving me my money back, (I think 14 working days is more than fair), if not then onto stage 4.

 

I would reccomend all new users read the step by step thread. It explains the whole process and timescales very well.

 

If I haven't had a full refund offer by 19th then i'll let you all know and proceed to then next stage.

 

Hope all your claims are successful.

 

Si :)

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Hopefully you'll get an offer of approx 60-70% of your claim in a letter telling you they think their "charges are fair, reasonable and transparent but as a gesture of goodwill" the Bank will offer you some of your money back - accept whatever amount offered but only as a part of the full figure you are claiming - and then again hopefully they will come back with the full amount which you should accept.

“It's not personal, Sonny. It's strictly business.”

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  • 2 weeks later...

Well the 14th day is here tomorrow and apart from the standard 'We'll get back to you sometime never' letter, I have heard nothing.

 

So on to the next stage.

 

Wish me luck!:)

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Can't say I'm surprised :)

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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  • 1 year later...

Haven't updated this in ages so here goes.....

 

I never did get to complete the process! Shortly after sending in my second letter I received a very very very long reply from RBoS.

 

It went into great detail about test court cases and the fact that they were freezing all decisions until the outcome of those cases.

 

I have heard nothing since!

 

What should I do now?

 

Start the process again or carry on from where I left off?

 

Advice please!

 

Thanks.

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  • 2 weeks later...

Hi, stccn.

 

Send them another Letter Before Action, adding any new charges, then file at your Local County Court.

 

Regards.

 

Scott.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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