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what do i do


carolno12
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i received a a payment of 980 pounds from abbey telling me it was a gesture of good will but was only part of my charges which i claimed for. so i wrote again asking for the other 1300 pounds and received a letter back telling me that the charges do not contravene those regulations and therefore they cannot agree to refund them. what is my next step as im lost :)

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hi

i got the same letter from abbey and i just followed the advice of everyone hear i sent them a letter from here saying that i am taking them to cout so this is what i have done i am waiting cout date go for it send them the letter go get them

good luck

carry on with it love

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