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Data Protection Non Compliance


daisy_bumbleroot
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Hi

 

I know this has probably been covered and Ive had a quick look but I am writing this on behalf of a friend at work, so i cant hang round on the CAG site too long unfortunatly.

 

He has sent his DPA letter and the 40 days are almost up... Barclays bank havnt replied (*tut tut*) yet, so without his list of charges, he doesnt know what to do!

 

I am sure I saw a DPA non-compliance section somewhere but havnt found it, can some one please help?

**** WON ****

Cap 1 - 07/11/07 - 23/03/07 £165

Ikea - 22/02/07 - 23/03/07 £200

LTSB - 02/10/07 - 24/05/07 £3310

LTSB joint account - 02/07/07 £751

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rather than letters, i followed advice from someone else on this site, and phoned the simple customer service number (around here somewhere or on statements) and said how sorry i was to have to go through a non-compliance procedure as i hadn't my statements, etc etc....

 

they usually apologise and send the statements within the next few days, but as with the court thing, they're getting so many requests that it's only the ones at/over the deadline that are chased that seem to get sent...

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A free phone number for anyone who hasn't received list of transactions within 40 day deadline: 0800 282390

 

Barclays are currently quoting a 5 day turn around for sending out your List.

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3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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