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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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TSB Lose in St Albans


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Landmark Case Topples Lloyds TSB Victory on Bank Charges

 

Pro-consumer judgement on unlawful bank charges won against Lloyds TSB with support from penaltycharges.co.uk

 

 

July 05, 2007 - Press Dispensary - Consumers fighting to reclaim money through the courts for unfair penalty charges levied by British banks received an historic boost today, when a St Albans County Court judge ruled in favour of a claimant, awarding him over £4,000. This is the first ruling of this type to pass through the UK courts.

 

Thanks to legal support from consumer advice website, penaltycharges.co.uk, the case of Gregory Terry v Lloyds TSB Plc was brought to a County Court, in which Mr Terry made history by successfully winning his case against the UK bank.

 

The ruling kicks into touch a previous judgement made in favour of Lloyds TSB at Birmingham County Court in May 2007, in Kevin Berwick v Lloyds TSB. Mr Berwick had failed to provide sufficient evidence to support his claim and it had been feared that other cases might not be successful in court if judges considered that a precedent had been set in the banks’ favour.

 

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It was actually no different from any claim involving Lloyds were they don't turn up - the claimant got default judgement! The only court where this does not happen is Birmingham.

 

Still, at least its more publicity for the campaign.

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Hi Gary, is it different in terms of a ruling given as opposed to judgment by default or defence struck out?

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Bump

If you think this post has been of help, please click on my SCALES on the left - thanks :-) :-x

 

Peter Anderson

Me Vs Morgan Stanley - WON £490

Me V's LTSB - Private & Bus Acc - £18.8k (since Oct1997)

inc: S.69 Interest (and growing daily) -;)

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Judgement by default is just that - a win by default. It does not mean the court has approved the claim and it hasn't ruled on its merits or examined any evidence.

 

A proper ruling would hold weight in law (although not necessarily in a SCT case), whereas a judgement by default holds no relevance whatsoever.

 

A strike out is just an order that removes the claim or defence, which is usually made punitively - I.e for abuse of process or if a party has broken a CPR or not complied with a court order. If the court strikes out a statement of case then the other party is entitled to file for judgement by default.

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Nope, in fact it happens on average about once a week in Lloyds cases - where they don't show the claimant always gets JbD. Obviously the one exception to this has been Birmingham.

 

There's a selection of 10 or so of the cases won in court - most by default, some having been heard - here;

 

http://www.consumeractiongroup.co.uk/forum/campaign/96691-court-cases-struck-out.html

 

Any publicity is good publicity and anything which gives confidence to claimants is great so in that respect the site concerned should be congratulated.

 

I'm sure it must just have been a freak coincidence that the case that was chosen out of all the other cases happened to be the day after our Hull cases - which, I might add, were of genuine significance and which made the press and rightly so.

 

Also you could argue that this gives the impression that, as the case chosen was the same as any other Lloyds case, it is now necessary to have a barrister present in order to win a claim. This is patently not the case and IMHO gives off completely the wrong message.

 

"So hard only a barrister can do it", perhaps?;)

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Hi, Guess one of the alternative sites wanted to grab a bit of limelight :)

 

Do think that Judge Besford new exactly what he was doing even, it caused some initial panic. Given that Hull Court is self funding, they scooped a cool 37 x £120 in one afternoon, fame and fortune I ask myself :D

 

It will be very interesting to see what Yorkshire Bank do next, reach for the cheque book springs to mind.

 

A bit of a rambling but, will serve to bump the thread.;)

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Yes, her madge's court service must be raking it in with all the charges..I had to cough up £250 for my claim (£4,999 + 8% interest) & I thought the charges were applied before interest was applied to the claim! :eek:

 

Strangely, 2 days after submitting my N1 I was summoned for jury service..coincidence, or what? :confused:

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her madge's court service must be raking it in with all the charges:

 

Think that they would all prefer to be there doing what they are supposed to be doing rather than hearing cases where the defendant invariably fails to show up

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I just hope people are going for wasted costs orders.

 

If they can kill 37 birds with one stone, it might set a trend!:D

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From what I heard the judge actually made a ruling based on evidence and arguement to the bank's defence just like in the Berwick case only this time he agreed with the claimant's arguement and made the ruling was in the claimant's favour.

 

Anyway it's best to wait for the judgement papers to understand it all.

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Unlikely. If that was the case then the judgement would probably have been reserved and formally handed down at a later date. Also, St. Alban's County Court has granted the claimant JbD in the past when Lloyds haven't turned up, so I can't see how this case would've been any different.

 

I notice that the press realise has not actually made any press - or even the news websites - so that also suggests that this may not actually be quite as significant as some are making it out to be! :rolleyes:

 

As you say, we'll find out for definate when the judgement/order comes out. I could be wrong. :)

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This came from an article found on google alerts:-

 

Just days ago, the banks paid out to more than 200 customers whose cases were due to be heard at a court in Leeds. The judge there had indicated that he wanted to use some of the actions as a test case, but the banks chose not to defend their fees.

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