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    • Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON**

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      Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
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      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
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      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
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      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
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Car dealer who sold death traps and forged court papers

How far back can you go for charges? - now in process

neilloffhagen

By neilloffhagen,
in HSBC Bank

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Please note that this topic has not had any new posts for the last 5342 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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Spiceskull

Spiceskull 1,167

Posted
Posted

Neil,

 

Is this claim only going back six years, or have you started a claim going back through the mists of time? The reason I ask is that HSBC settled my six year claim today, and after a breather I am going to prepare a claim going back to 1982.

 

If you have any preparation for a 'longer' claim, can you PM me. I want to see what steps you have taken, and what obstacles you have anticipated/avoided...cheers.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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neilloffhagen

neilloffhagen 9

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Neil,

 

Is this claim only going back six years, or have you started a claim going back through the mists of time? The reason I ask is that HSBC settled my six year claim today, and after a breather I am going to prepare a claim going back to 1982.

 

If you have any preparation for a 'longer' claim, can you PM me. I want to see what steps you have taken, and what obstacles you have anticipated/avoided...cheers.

This claim is only for the last 6 years. Once over with, then I'll start the process with Abbey and then for years further back than 2000 with HSBC. As mentioned before I opened my bank account with Midland in 1974 when starting my first job on leaving school. Why I stayed with one bank for so long is perhaps a mystery, both to others and myself :) Some sort of misplaced loyalty? I don't have the statements back all that way, but I do have some back to the 1980s. So as yet have not started any real preperation.

 

I'd be very interested in the letter you sent back saying no to the confidentiality clause. May not get one, as some do and some don't it seems, but I'd like to be prepared. Thanks. Neil.

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Spiceskull

Spiceskull 1,167

Posted
Posted

The confidentiality thing was basically 'thanks for the money but no way Jose for the clause' - they paid, so they were probably just trying to rattle me.

 

Regarding 6+ years, I have started a new thread. Meet me there to discuss statements etc, as my DPA request turned up zilch.

 

If you want help with the 'icing' for this claim, give me a shout.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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neilloffhagen

neilloffhagen 9

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As mentioned claim put in on 11th May, then on the Saturday, 13th May get a letter from Paul Archer, dated 12th May (day claim issued) with reference to the letter I sent on the 4th May saying I would start the claim on the 10th. It's obviously a standard letter, but don't they pay any attention to the letters we send? If nothing esle they are wasting postage and paper :)

 

Claim status says:

Your claim request has been accepted. The Defendant has 14 days from the date they are served with the claim, to reply.

So another waiting game?

 

Neil.

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  • 2 weeks later...
neilloffhagen

neilloffhagen 9

Posted
  • Author
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moneyclaim update shows the following:

Acknowledged

The Defendant is allowed a total of 28 days from the date from when they are served with the claim to reply.

Do I now have to wait another 28 days? Or is that from the date they actually were issued with the claim rather than the date they finally acknowledged it?

 

Neil.

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  • 2 weeks later...
neilloffhagen

neilloffhagen 9

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Got a letter from DG Solicitors offering full refund, plus interest, etc last Thursday. On Friday sent my acceptance, after first crossing out the confidentiality agreement, by fax and post. This morning had another letter from DG saying the money should be in my account within the next couple of days. Som they must have responded to the fax as the letter would only have arrived today.

 

So a big thank you to all here for your help, inspiration, motivation, etc. Once money cleared will make donation.

 

Thanks again.

 

Neil.

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barracad

barracad 1,917

Posted
Posted

Congratulations!

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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maverik1979

maverik1979 267

Posted
Posted

congratulations

 

hopefully it will be me ending my thread like that in about 3 weeks :rolleyes:

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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HSBCrusher

HSBCrusher 1,892

Posted
Posted

Well done!

This gives me a boost.

My moneyclaim went in yesterday.

What a fantastic website this is!:D

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

Barclays claim link HERE

 

Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.

IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

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  • 12 years later...
neilloffhagen

neilloffhagen 9

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This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Please note that this topic has not had any new posts for the last 5342 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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