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    • Thanks @lolerz. I've attached it to the post. What do you think? What's the organ grinder? NTK.pdf
    • I'm afraid that if the value of the item was under declared then that is probably the best that you can hope for. Also, because the item was incorrectly addressed – even by a single letter, if that because the issue relating to the delivery then that has probably compounded the problem. There is probably very little that can be done. If you are lucky you will get the item back and then you can start again and declare it properly. Undervaluing parcels which are sent by any means is always going to cause a problem if the item is lost or damaged. It may mean that the cost of delivery is slightly less – but at the end of the day the risk becomes yours. When you enter into any kind of contract, effectively you declare it a level of risk to your contracting partner – and they decide to enter into the contract with you based on that level of risk. You have declared a level of risk and £50 – and that's the deal.   Additionally, undervaluing an item which is an internationally has the effect also of evading customs and any VAT system which is in force in that country – and that makes the whole thing a little bit more serious
    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
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thames credit help


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I cca'ed Thames Credit they wrote to say they had not got the agreement and would remove me from there list. So all is not lost Kezza and certainly not worth making yourself ill over.

Hope all works out ok.

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kezza, amend these letters to suit your personal details and send with a £1 p/order by first class signed for, first thing in the morning. Also type on the 1st line, "I do not acknowledge any debt to your company", and don't sign it.

http://www.consumeractiongroup.co.uk/forum/general-debt/20758-creditors-dcas-letter-templates.html#post162367

 

Also, put the statute barred letter in the same envelope;

http://www.consumeractiongroup.co.uk/forum/general-debt/20758-creditors-dcas-letter-templates.html#post162366

 

Along with the telephone harassment letter;

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/37006-harassment-telephone-response-letter.html#post290644

 

Post back when you have done so and we'll take it from there...

 

We'll get this sorted!

 

Regards, Dave.

  • Haha 1
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Hi

 

I also received a letter today from Thames Credit stating that my "alleged" debt was not statute barred and the Limitations act was not relevant. Dont worry - I know that is all a complete pile of cr*p.

 

However, upon closer inspection of the letter and the envelope it came in I discovered the letter was dated 28/06/07 (today is 05/07/07) and the envelope is franked second class by their postroom 03/07/07. The letter tells me I can pay a 50% reduced sum as long as they get it by 08/07/07, a Sunday. Given that they should expect 2 working days for the letter to reach me they expect the debt to be paid by the end tomorrow...idiots.

 

I have sent a CCA request to them today. Lets see what that turns up :p .

 

I am in a very fortunate position of working for the largest finance company in the Middle East and our in house lawyers give free legal counsel and assistance in any matter to the employees. I can guarantee our laywers are better than Thames Credits so bring it on!

 

Ian

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i i have sent off all the relevent letters but i have just read through the limitations act and its got me very worried it says the 6 years starts from the date action could be taken so is this the defult date as they stated

:evil:
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The clock for limitations STARTs form the last time you acknowleded the debt, basically when you last made a payment to it, NOT when they entered a default or other information to the CRA's.

 

If you have any other concerns you really should ask, rather than getting all confused and stressed.

WE have a lot of information and experience with dealing with issues like this.

 

Now I hope you have taken onboard ALL the advice and guidance that has been offered ?!

Be VERY careful whose advice you listen too

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Kezza, please please please don't allow yourself to be pressured by a DCA, especially if it's making you ill.

 

They'll try all manner of dirty tricks to make you cough up, including being all fluffy and nice on the phone. The "we're only trying to help you" tactic is one of the most dangerous.

 

Don't pay them anything, no matter how tempting it may seem. If you even give them a quid, the six year clock could get reset and you've lost your advantage.

 

Right now you've got them by the short and curlies. Send them a CCA request (and ensure you include "I do not acknowledge any debt") and soon you'll have them by the balls as well.

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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sorry i havnt got back to you lately i have had some severe anxiety attacks and been put on diazapam because of the threats of sending people to my door to collect money that i havnt got im still waiting for replies from mr lunn has i have complained about the way i was threatend but i havnt heard anything else about the second debt exept what i was told over the phone that the last payment was 20/08/00 but he could not see a defult date he would have to ask the company involved for that so he couldnt confirm that the debt is statuet barred or not which is worse because i dont know where i stand and i cant send any letters yet because they have not sent me one yet asking for the money and if i do i will be admiting the debt what should i do i have paid the first debt off but the second is a lot more money that i havnt got £1200 and im worried that they will keep leaving it so they can keep adding to the amount and eventualy ill end up with a £20000 bill

:evil:
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Hi Kezza,

 

Please please don't let these lowlife affect your health, it's simply not worth it. They're in the wrong and chances are they know it.

 

I'll knock up a letter and post it here in a tick. :)

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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Try sending something like this:

 

 

By recorded delivery, reference AB 1234 5678 9GB

Dear Sir / Madam,

I write regarding the debt which you allege exists between us. For the avoidance of doubt I do not acknowledge any debt to your company or its clients.

I would remind you that I wrote on XXXXXXX requesting a true copy of the executed agreement which leads you to believe this alleged debt exists. This is my right under section 78 of the Consumer Credit Act 1974, and section 189 of the Act explains your role as the creditor.

You will be aware that you have 12 working days from receipt of this request in which to send the documentation, after which you are in default.

I also require your written confirmation of the last date a payment was made towards this alleged debt. I believe that this may be Statute Barred under the Limitation Act, and would remind you that should this be the case then you are prevented by statute from attempting to collect.

Turning to your threats to send a collection agent to visit me, I remind you that there is only an implied license under English Common Law for certain people to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.).

Take note, I revoke license under English Common Law for you, or your representatives to visit me at my property and if you do so without my permission, you will then be liable to damages for a tort of trespass. You would also be conspiring in a trespass if you sent someone to visit me nevertheless.

In future all correspondence must be made in writing only. Any attempts, whether successful or not, to contact me by any other means will be treated as harassment under the Administration of Justice Act and reported to the authorities accordingly.

I trust you will give this matter the attention it deserves, and I look forward to your prompt reply.

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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  • 2 weeks later...

hi they phoned today and said the last payment was 20/08/00 and the defult date is 23/5/2001 but they wont say that the debt is statuet barred or not where do i stand they are just going to say its not statuet barred what do i do next also would they lie about the dates if it was in my favour i keep thinking its some kind of trick or somthing but surely they would lie in there favour i dont know im now taking diazapam because of all the stress

thanks

kezza

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so if they write back saying that its not stat barred which they normaly do what is my next step i sent your template letter about the six year rule and that its an offence to keep harrasing me but from past experiance do thames credit normaly admit that its stat barred first time or not if not what letter do i write next

thanks

kezza

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Hmm you have a few options.

1/ short and sweet - Take me to court you bar stewards

2/ CCA them to get the original excuted credit agreement

3/ Full SAR and see exactly when the last payment was.

 

Now if you are 110% sure the debt is stat barred then I'd choose 1/ otherwise if you have any doubt go for 2 and 3.

 

If you have the balls 1 could be a good option as part of the defence would be full disclosure of all documents CCA and statements so 2 and 3 in one hit.

Be VERY careful whose advice you listen too

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they have given me the last payment date 20/8/2000 and the defult date 5/2001 and the man i spoke to said there are no ccjs on this account should i belive him if so then it is stat barred could you draft me a copy please of letter 1 im only going on the dates i have been told by them on the phone i have nothing in writing so do you think they are lying but if so what would they gain from teeling me these dates so i know its stat barred

:evil:
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Kezza, I wouldn't push them I'd wait for their next move in WRITING.

NO more phone calls at all.

Letters ONLY form now on.

 

You have laready sent them the stat barred letter, so if they continue to demand payment then Trading Standards needs to get involved.

Be VERY careful whose advice you listen too

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Hi I Told Thames At 9.30 This Morning That The Banking Onbusman Has Taken Up My Case Which They Have Got A Call From There Manager At 10.15 To Say The Debt Is Now Being Written Off But Im Waiting For Letter That He Said Would Be Sent Out Straight Away He Said Its Better This Way So I Can Get On With My Life And Be Stress Free

Thanks All I Will Let You Know When I Get The Letter

:evil:
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