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shABBEY again - I have credit card/loan accts with them too....


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Hi all

 

I'm new to all this! I wrote to Abbey back in April re charges of £440 levied on my account after I slipped over my limit by £150 while waiting for a cheque to come in. They subsequently charged a further £179 when the £440 charges pushed me over my limit for the second time...! I'm self-employed, and my income is pretty low at the moment, as well as fluctuating, and the charges swallowed up a months' worth of income in one go, leaving me no choice but to increase my overdraft considerably, and then to renew my loan for a larger amount over a longer period just to keep going...

 

I'm worried about going for legal action because I have both a loan of £7500 and credit card debt of £2500 outstanding, both with Abbey. I received letters from Abbey saying that they wanted to be sure they understood my claim properly, and apologising for the delay in responding ( the last 8 weeks after my original letter!). THEN they wrote saying they'd misplaced my correspondence!!! I think they're having a laugh....

 

What to do?

 

UPDATE: They've offered me a GOGW of £50 which was paid directly into my account without any further ado...

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Hi mee.....Post a new thread in the abbey section and the "experts" will be along soon to help you...Good luck.

 

http://www.consumeractiongroup.co.uk/forum/abbey-bank/

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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