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Unobeano's Friend VS NatWorst


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Hi

 

I'm asking on behalf of a friend because I don't know what to suggest.

 

He's asking for £1,020

Prelim went off and they offered £909 - March

He decided to reject and go for the whole amount.

He heard nothing back

 

He decided that actually £909 was quite good, so changed his mind and sent off the acceptance form - May

 

Although delivered (recorded Delivery) NatWest are denying they have it, and said they would send another form out. June

 

That was 2 weeks ago.

 

He has telephoned them 3 times and each tome they say it's been sent. But still nothing.

 

Should he go straight to N1 and file in the courts or send an LBA letter

 

Not sure whats best

 

Thanks in advance for any help

Work In Progress

Halifax - 31/01/07 - DPA letter sent

Land of Leather - 30/01/07 - The Sale of Goods Act 1979 letter sent

Open & Direct 30/01/07 - The Consumer Credit Act 1974 - letter sent

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Hi mate, welcome on board the nat west forum!

 

If your friend didn't send an LBA, I'd advise him to do so now - recorded delivery. This gives them another 14 days to respond. If they don't respond within that timeframe, file via MCOl or N1 at local county court.

 

Either way, there's no point settling for anything less than the full amount of charges - provided they've been calculated accurately!

 

Good luck, hedgey x ;)

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