dwm1971 v Barclays

[dwm1971]

Hi to all.

 

Well here it starts .... received my statements from Barclays this morning.

A pile of statements about 3/4 of an inch thick.

 

Not sure where to start ..... what can I claim back?

So far I can see paid referral fees and unauthorised overdraft fees.

Can these be claimed back?

Is there anything else that I should be looking out for?

 

Once I have added it all up .... do i need to send the statements back to them, or should i create a spreadsheet with the date, type of charge and amount?

 

Any help to get me started would be much appreciated.

[Michael Browne]

DESCRIPTION OF FEES

 

Barclays Bank Plc

Paid Referral Fees

Unauthorised O/D Fees

Unpaids Out

[tennis star]

if you go to the martin lewis site - moneysaving expert.com there is a bank charges calculator which makes it easy for you all you need to do is enter the date and amount and it creates a spreadsheet and calculates the interest - good luck

[Michael Browne]

do i need to send the statements back to them,

Never, never send the statements. You will need these for a court bundle later

or should i create a spreadsheet with the date, type of charge and amount?

 

Use the Simple S/S here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-interest-calculation-spreadsheets.html

 

See here for a visual guide:

http://www.consumeractiongroup.co.uk/forum/barclays-bcard-woolwich-successes/7226-maisielou-barclays.html#post50088

 

When entering your charges, don’t delete anything first. Just overwrite the existing examples: type of charge, amount and date.

 

The ‘Days Since’ and ‘8% Interest’ columns will be calculated automatically

 

Save it (for use later at court), then delete/hide the last 2 columns (8% bits) and print out as your schedule of charges for the preliminary and LBA letters

 

Only use MSE if you haven't got Excel or Works, since you can't save it and you can't enter the type of charge

[dwm1971]

I have received copies of my statements from Barclays datin back to

4th April 2001. How far back can I claim the charges?

Also, when I fill in the spreadsheet, I believe it calculates the interest automatically. When I send my second letter asking for the charges back, should I ask for the total amount of charges with, or without the interest?

One final questions. I have added up my charges back to 4th April 2001, and they amount to £3915-00 without interest added !!!! How much can I claim back in the small claims court?

 

There seems to be so much to think about .... hope you can help.

[jaxads]

Hi DWM -- welcome, you've come to the right place to start to claim back your bank charges. £3915 is quite a sum!!!

 

Given that you've got your statements to April 2001, I'd be inclined to go for the lot. They usually say 6 years, but I wouldn't think the extra couple of months would jeopardise the claim, they can always refuse the charges from April 01 - June 01.

 

Send off your prelim letter and attach the schedule of charges. It is up to you as to whether to go for the interest. Personally (my opinion only) I wouldn't.

 

Remember to stick to your own timescales - the bank will try all the tricks in the book to stall and put you off. Don't be intimidated, just carry on. You will get your money back:D

 

If you have to issue court proceedings, then you can add the statutory 8% interest.

 

Hope this has helped a little.

 

Best wishes.

 

jaxads

[jaxads]

Oops, I forgot to say, have a good read of all the threads in the Barclays forum, that way you'll have some idea as to what you may expect from them!

 

Best wishes.

[dwm1971]

Many thanks for the help ... Much appreciated.

Going to take a browse around now for further information.

 

Thanks again

[kennythecelt]

Just ask for advice and you will be fine. Good luck!!!!!!!!!

[dwm1971]

I have just finished entering my information into the spreadsheet.

My claim amounts to £3915-00 (£4762-72 with interest).

I have spoken to some people who say not to try to claim the full amount including interest, and just go for the amount without interest added.

 

Has anyone got any experience with this, or views on it?

I am banking With Barclays Bank (Additions Account).

 

Thanks.

[moneyhelp]

You only add the interest at court stage. Have a look here http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

Also go here http://www.consumeractiongroup.co.uk/forum/barclays-bank/ and start your own thread, keep it updated and folks in the same boat as you can offer help and support.

 

 

Good luck with your claim!

 

 

__________________________________

 

If I have helped in any way please click on the scales in the left corner also please remember that any advice I give is purely my own experience or opinion. Ta.

 

[dwm1971]

I have received my statements from Barclays, calculated the charges, and am now ready to send a letter asking for them back.

 

I sent the letter requesting my statements to my local branch.

 

Should I send the letter asking for my money back to my local branch also, or is there a specific address that should be used when asking for my money back?

 

I am banking with Barclays Bank.

 

Any advice would be much appreciated.

[Trucker]

Hi Dwm

 

Firstly please do not start a new thread with every question you have. It becomes very difficult for others to follow your progress, this is the 4th thread you have started about the same claim.

 

Send all mail by Recorded Delivery to head office

 

Barclays Bank PLC

1 Churchill Place

London

E14 5HP

 

[dwm1971]

Thanks for your help.

 

Didnt realise about the threads .... will stick to this one now.

 

Sorry.

[dwm1971]

Ok ... Just sent off my letter requesting my charges back from Barclays.

Doing the same for my Lloyds TSB Account also. Sent the letter requesting statements on 30 th April, but have had no communication so far from them. Have sent a second letter to them (from the templates) stating that they have 7 days to respond. Three questions .....

1. Am I following the correct procedure.

2. Has anyone else experienced this problem with Lloyds TSB?

3. What should I do if they fail to supply my statements within the next 7 days.

 

One minor hiccup .... I did not send my original request letter by recorded delivery (didnt have the knowledge gained from the Consumer Action Group at the time I sent them). Does anyone think this may cause a problem?

 

Any advice much appreciated.

[welshcakes]

Hi dwm

 

1. Yes

2. You would need to ask this on the Lloyds TSB forum

3. You should make an online complaint to the ICO and also you are eligible to make a claim online or with your local court for Breach of Data Protection Act.

 

Quite a few of us are already in the middle of making Breach based claims and I suspect there will get more and more instances of this happening as the banks suffer from a snowball effect of customers (past & present) joining in the reclaim game.

[dwm1971]

Stil lprogressing with the Barclays claim. I sent my first letter requesting the money be returned, and got a letter saying would be dealt with in due course ... standard letter. Have now sent my LBA, and got a letter the following day saying that would be dealt with in due course, and no later than some date in september. What should I do next?

Im going on holiday in 3 weeks for a fortnight. Do I carry on regardless of the letters they send me. If so .. would I be better leaving the next stage (which I believe is the stage where i start the procedure of taking them to court) until I return from holiday. Any help would be appreciated. Things seem to be closing in fast.

[saintly_1]

I would carry on as per your timescale Not much you could do once you have applied to the courts ...... It wont affect you holidays as you would be returning just as their defence would of beed submitted

 

I seriously urge you to go the N1 route direct to the court however