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How do I go about reclaiming charges from Littlewoods?


Beardedlaydee
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I've done the banks and now want to get the charges that have been added to my account with Littlewoods refunded. They are for things like late payment etc.

Nationwide:

Total claim (including interest) 951.78

Settled in full: 20/04/2006

 

Halifax:

Total Claim (including interest) 1635.21

Halifax Settled!!! 12/05/2006

 

First Direct

Total Claim (including Interest) £2451.05

SETTLED IN FULL!!

 

Nationwide (Round 2)

Total claim £450 (Taken after account closure)

Prelim Letter Sent 17th Feb 07

 

Halifax (Round 2)

Total Claim £1227 including interest

Prelim Letter Sent 17th Feb 07

Settled in full 20th June 2007!!

 

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Littlewoods are awful to deal with. If you issue a SAR request with £10.00 which they should respond within 40 days - but they don't and they try to get extra weeks by saying that they inundated. Personally, I think you're aswell doing a CCA letter with £1.00, recorded delivery, stating that their obligations extend to supplying a list of all transactions. That way you should get the statements in less time. Its letter N in the general forum template letters. If you search the site there are a lot of people dealing with Littlewoods.

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Agree, with above, you may find this has to go all the way, be prepared !! I am at MCOL despite saying plainly it will cost more to settle .... not interested .... robot like response ..... oh well !!

Professional Halifax Loather

 

"In the dark, all cats are grey"

 

Illegitimi Non Carborundum

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  • 2 weeks later...

Watch out for Littlewoods. I hope you haven't put a signature on anything. Long story but here's the gist of it.

8th May - Littlewoods sent blank agreement

14th May 07 - stated they did not hold signed and dated agreement so wrote debt off.

23rd May 07 - same letter as 8th May

 

Yet on 7th July, letter arrived, posted 5th, July, but dated 15th May with an allegedly signed agreement. Now with Trading Standards.

 

Be warned.

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My MCOL is against Shop Direct for a Choice account, just the same as the bank charge one with suitable amendments, it is the same argument

Professional Halifax Loather

 

"In the dark, all cats are grey"

 

Illegitimi Non Carborundum

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