hope v first direct

[hope0715]

I have been viewing this site for sometime (its a great site and has helped reading all the other threads to give me the courage to go ahead with my own)

so i thought i would post my case to-date :

DPA sent to first direct 25th april 2006 received 6 worth of statements within 7 days by courier. Account was closed in 2004 so dont have to worry about the threat to close it.

charges amounted to £1741.50.

Preliminary approach letter sent for full amount 18th may 2006.

Letter recieved from Deborah Malins 22nd May - usual blah we dont agree.

LBA posted today by recorded delivery.

[Michael Browne]

Welcome, you seem to have everything under control.

Good luck and keep us posted.

[hope0715]

Latest update:

 

I recieved a reply from First Direct 15th june - standard letter saying they are sorry i remain dissatisfied with their last letter, but do not agree that the charges were unlawful so are not going to refund any of the money and that is their final response.

Not sure whether to wait the 14 days as i had stated in my LBA or just go straight ahead as they have now replied

[Mindbomb]

Hi Hope,

I didn't but it is your call. If in doubt my advice would be play it by the book.

IMHO a 'final response' from them is just that. They are saying dialogue is over, go away. We're right, you're wrong.

You've tried to keep it out of the courts and they've made their position clear.

This is just my opinion and nothing more. You must decide for yourself.

Good luck.

Keep us posted.

[Movingon]

I agree with Mindbomb. If you get an unequivocal "This discussion is over" from them, you might as well file... but if you leave it until the 14 days are over it MIGHT be seen by the judge as more reasonable. With a response like that, though, it's six of one half a dozen of the other.

 

In the end I waited the 14 days; but I took into account the fact that I'm the unluckiest man alive and if they were going to get nasty with ANYONE it would be me.

[hope0715]

Thanks both for your advice,

looking at my shifts i wont be able to file the claim until friday 23rd, i think thats close enough, unfortunately after my divorce i was only able to afford a computer with the memory capability of a gnat!, so i havn't got enough memory to download the spreadsheet and havn't got excel !

I will hopefully be able to use sisters computer,

will update when case has been filed,

[hope0715]

Please I need help filling out the N1 Claim form.

I had started on the moneyclaim site but my computer crashed just after i had registered my name. I had already printed out an N1 claim form so i will try again tomorrow but there are few things i am a bit confused about, i have had a look around the forum but i cant find the answers and dont want to get it wrong.

 

1. BRIEF DETAILS OF CLAIM - what do i put in here?

2. VALUE - Is this the same value as the 'amount claimed at the bottom of the form?

3. Do i have to send the court a copy of my schedule at this stage? or do i wait until they enter a defence?

 

I am sorry if they sound stupid questions but really want to get it right

[Mindbomb]

I'd suggest reading Monkey's thread. Worked for him. I copied him and it worked for me too.

HTH

[hope0715]

Thanks will do that now

[hope0715]

I have now filed my claim via moneyclaim. But i think i may have made an error with the statement regarding the 8%.

I have worded it as has been shown but i have put the interest from 16/06/2000 to jan 2005. (which was when i closed my account) Instead of today's date! Will this mean that the interest will only be added up until Jan 2005 or does it add up anyway until the court date?

[Michael Browne]

I would think so. You can alter your claim for an additional £35 non-reclaimable fee so unless the lost interest is a lot more than this, it's probably not worth the hassle.

[hope0715]

I spoke with moneyclaim today they were really helpful. They told me to send them an e-mail to withdraw my claim before 9am and then re-submit a new one. they told me i would be refunded for the first one as it had not been served.

So have re-submitted another one this time putting todays date on it.

[hope0715]

Money claim have refunded me the 120.00 for the 1st claim which i withdrew due my own error.

I have re-submitted another one and according to the moneyclaim site it has been issued but i have not heard anyhting yet

[hope0715]

Just a quick update first direct acknowledged my claim on 4th july. On 5th july had letter from DG solicitors offering me half - you can guess what my reply was!!

2 days later received letter offering me full amount!!!

 

signed and sent letter back

then received letter saying thank you for sending back letter and funds would be in my account in a few days - am still waiting

 

nearly there!!

[hope0715]

Arrived home from work yesterday to find a cheque for the full amount on my doorstep.

Thank you dave for setting this forum up. Without this site i would not have had the courage to take them on.

As soon as cheque is cleared will be making my donation - with pleasure

[Michael Browne]

Congratulations, donation much appreciated.

 

Bank survey filled?

 

Well done, enjoy!!