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    • Hi    Thanks for your response to my questions.   1. You say they are Lodgers is this correct? (are you sure you don't mean 'Tenant')   2. What type of Tenancy Agreement do they have?   3. Rubbish/Garden Maintenance - This is the Tenant responsibility and should be in the Tenancy Agreement and your Letting Agency should be enforcing this with said Tenant by writing to them and informing them to remove the rubbish and maintain the Garden. If you then need to do this you will need to inform the Tenants giving them notice that if Rubbish not removed and Garden maintain and you need to employ somone to do this this will be taken from there Tenancy Deposit make sure you do this and keep a record of this.   Tenancy deposit protection - GOV.UK WWW.GOV.UK Tenant's guide to deposit protection schemes - your deposit, information landlords must provide, disputes and advice   4. You mention Lodger Bond Money. (Again I hope you mean 'Tenant', Bond Money I also hope you mean their Deposit is protected in a Tenancy Deposit Scheme and the tenants were given a copy of the prescribed terms of that scheme as is legally required)   5. If this is England I also hope the Tenants were given a copy of the How to Rent Booklet.   How to rent - GOV.UK WWW.GOV.UK This guide is for people who are looking for a house or flat to rent.   Reference your post#5   6. The Letting Agency cannot refuse to provide you with a copy of the Tenancy Agreement signed due to GDPR as you are the Landlord that has employed them to provide a service and you are required to have copies of this Tenancy Agreement especially for any Breaches of that Tenancy Agreement you need to know what that Agreement states to take action against those Tenants.   I would therefore challenge that Letting Agency and not ask but Demand a Copy of that Tenancy Agreement as you are the Landlord not them and are legally required to have a copy of that Agreement and if they insist no due to GDPR then you ask them to provide you with the evidence of which Article and section of the GDPR they are relying on to refuse the Landlords legal request for a copy of this Tenancy Agreement.   Table of contents EU General Data Protection Regulation (EU-GDPR). Privacy/Privazy according to plan. WWW.PRIVACY-REGULATION.EU Easy readable text of EU GDPR with many hyperlinks.   7. Do you actually have a copy of the Agreement that you signed with this Letting Agency? (not tenancy agreement your own personal agreement with the letting agency)     Sorry if this sounds a bit blunt but your Daughter need to stop being nice with this Letting Agency and remember they are working for your Daughter not the other way about and your Daughter is paying them for that Service so basically  your Daughter (The Landlord) has employed the Services of this Letting Agency to provide a Service to look after and Maintain the Landlords Property by entering into a Legal Agreement paid for by your Daughter (The Landlord).   Please Name this Letting Agency?    
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just starting my first letter to HSBC *I WON!*


fi30
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Damn right tell them to stick their offer. Dont forget at this stage aswell you can now also claim interest on the money they owe you aswell which means even more money for you so definately don't back down.

P.S no need to rush to do the moneyclaim, as long as you have it filled in by 9am Monday morning as noone is going to look at it today or tomorrow.

If you find this info useful please click on the scales in the bottom left corner of the thread :wink:

 

Vodafone To Remove Default Notices thread

Paid In Full HSBC Was Claiming £3851.42 But Instead of Paying Me Decided to pay my £4900 Loan OffDG Solictors. Need Help

Concluded Lloyds TSB 27/05/2006 Action Against LloydsTSB

Concluded Lloyds TSB for Girlfriend. 27/05/2006

Paid In Full Capital One £160 Settled

Paid In Full Capital One Sent 15/05/06 for £1372 for Girlfriend

Paid In Full Cetelem £130 Settled

Paid In Full The AA £400 Settled

Paid In Full First National £160 Settled

PDA LloydsTsb Credit Card Hand Delivered 26/04/06 £180

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thanks for all that guys. I can't make a claim till thurs (as am skint til then!) I do get child tax credit, so that will be good if I don't have to pay! But when you go on the website you have to put card details in, so best wait till there's some money there - just in case!

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  • 2 weeks later...

Hi!! I've been having trouble finding the cash to put the claim through, but now I'm onto it. In moneyclaim, where it says particulars of claim, how should I word it? Also, how do I calculate the interest? And, I've had charges again since I made the original calculations. I'm sure this info is on this site somewhere, so can someone point me in the right direction please!

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FI30

Check if you can claim exemption from court fee

click here and enter EX160A in the "Form Number" field to see if you qualify, if you do then complete the Exemption Form (step 7 in the link below)

HTH (Hope This Helps) RDM2006

 

THE FORCE (OF CAG) IS WITH YOU

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  • 2 months later...

Hi All

I've been out of action for the past few months (physically and financially!) But I'm back now, fighting fit, ready to continue my claim!

I finally submitted my online claim, and today received the acknowledgment of service being filed from HSBC. Ofcourse they've ticked the box "intend to defend" so we'll just have to wait and see what happens in the next 28 days!

I added on the charges I'd received since I first did my calculations, and with the interest it's now just over £4K. I'm just hoping they settle before going to court!

I also hope it's not been too long since my last contact with the bank!

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  • 2 weeks later...

My 28 days is up today - and guess what, I got a letter from DG solicitors asking for a breakdown of charges! I'll send it recorder delivery today, but in the meantime, does anyone know if I need to do anything with my claim?

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Should I click on "judgment" on the MCOL website? The confirmation from court said HSBC intended to defend, but that was it, how do I know if they have filed a defence?...All these questions, I hope someone can help as I'm starting to stress!:confused:

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you've touched my heartstrings: "I am now avidly following your thread as nobody seems to want to answer my questions". sorry fi30 that you felt no one was listening - i've actually retired as of last weekend but have come out of retirement to hopefully give you some hope fully! went back to your thread to see what was what.

when you filed your mcol - the claim is deemed to be served to them 5 days from the day you filed. if they acknowledge and intend to defend - they have 28 days from that date. so,.. when 28 days + 5 days from when you filed has passed, if you can... press the judgment button on your mcol. if you can't press it, it is probably because they have actually defended. don't worry - this is normal. you will receive a letter from the court changing your claim to your local court, a notification of their defense and an allocation questionaire all in one envelope. what to do then? nothing - they have a deadline, same as you when the a.q. has to be filed - no point in doing it until it almost upon you. but should you have to file the a.q. there are step by step instructions in the guide above. and be sure if you get that far that you let dg know you will need another £100 to settle to cover that cost. as for sending your breakdown - granted a month has passed now since my experience and things are changing daily (i think more and more claims are being filed and they must be crazy in that office - that's probably why julie kyle has gone belly up) anyway, i digress, you've sent your breakdown round about 11 nov.; i found that they respond to that in about your third week of the mcol, about a week before the defense is due. i think you are looking at an offer probably by monday (maybe even tomorrow or saturday's post), it will be for around 85%, saying that they are sure they will win in court but because they a re such lovely people they are offering you this to go away. you will respond with the rejection of settlement offer and say you will settle for nothing less than 100% and you are sure they want to avoid any further charges (like the a.q.) so you hope to hear from them very quickly (they don't know you aren't going to send it right off when you get it). everything they do is designed to put you off and stallllllllllllllllllll, hoping you will get tired and die of boredom. you are very, very close to a settlement. i have said all along - they waiting is the worst of it. final thought - when you see that offer - why would they offer 1 red penny if they didn't know in their little lead hearts that if it went the distance - THEY WOULD LOSE!.

p.s. if you need help again and no one is listening - ask bong (my personal favourite for knowledgable answers - hiya bong!!!! bong is everywhere!)

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YIPPEEEEEE!!!!

Full settlement offered!!!!! £4097.97 (charges plus interest plus court fee)

 

Just got a letter from DG offering the full amount!!! ~WOW~ I thought, probably like everyone else, that I'd be the one test case that had to go to court - just goes to show - persevere!!!

 

I will accept and delete the confidentiality bit.

 

Thankyou all so much for the guidance, even though I've been feeling a bit lonely this past few days, you were all there when it mattered!

 

I do have one question though..does anyone have any suggestions as to what I do about charges since I filed the mcol? do I start it all over again?

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WELL, I'm flabbergasted! 100% on the first offer. that's truly great - they must be swamped or maybe the new guy at dg has his own timetable. whatever! congratulations, glad you got it. as usual, don't stop the court claim until you get the money in hand, i'm thinking you call the name on the letter and explain that yes, you will accept this offer, crossing out the confidentiality bit, and explain that there have been some charges since you filed, would they consider reversing these as a goodwill gesture. Let them know gently (no need to be aggressive at all) that you would not hesitate to claim for these charges should the need arise. I think they might just take them off (they know now that you are in for the long game). i think that is the approach i'd take. can't hurt and if all else fails - you could claim again - but i'd try to tie it into this claim if you can. a phone call, see what they say - then a line or two in your acceptance letter mentioning it again. what say you bong????????

anyway - i'm really pleased for you. pm bong if he doens't reply shortly.

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Cheers mate!

In my haste I posted my reply quick smart, just crossed out the confidentiality bit, but I'll try the phonecall anyway. I'll have to pop to the branch to get a statement printout as online it'll only let me view a few weeks transactions.

 

Thankyou!!!!

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YIPPEEEEEE!!!!

Full settlement offered!!!!! £4097.97 (charges plus interest plus court fee)

 

Just got a letter from DG offering the full amount!!! ~WOW~ I thought, probably like everyone else, that I'd be the one test case that had to go to court - just goes to show - persevere!!!

 

I will accept and delete the confidentiality bit.

 

Thankyou all so much for the guidance, even though I've been feeling a bit lonely this past few days, you were all there when it mattered!

 

I do have one question though..does anyone have any suggestions as to what I do about charges since I filed the mcol? do I start it all over again?

Hi Fi30!!

:)

Many many congratulations to you !!!

It must feel like Christmas has come early!!

Hope you get the newly applied charges too!

All the best

Trish

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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yes, I think if a phone call to the chap at DG doesn't do the trick regarding newly applied charges, then perhaps a photocopy of the settlement letter from DG to your branch with a letter saying I trust you will refund these latest charges in order to avoid a new claim and the associated legal costs for the bank, and further court costs.

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