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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help Pls


pindy
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I have a County Court date for the 18th july, have not been asked for a court bundle, Just to post to all party's what i will rely on in court.

would you pls help me here as not to sure what i am doing.

What is a Court bundle??????????

I have only sent in to list of all charges.

Do i need to send more, i have only got to the 4th july. Really don't want mess this up.

Thank you.

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is this your first post?

 

 

Go to FAQ - step by step instructions - look at instructions from when you have a court date - read the templates library - the info is all out there.

 

What sort of hearing is it ? preliminary - drection - how long has been allocated -

 

jansus:)

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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By the way what court is it - there may be others on the forum attending the same day.

 

 

Jansus

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Horsham County Court West Sussex.

perliminary, -1HR hearing- have to phone the court 48hr befor the 18th july.

Will have a look at the FAQ, thank's for that.

I also need to change my list of charges as i have add the £5.00 O/D charge, which i see on this that you can't claim that back, is that right??

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Horsham County Court West Sussex.

perliminary, -1HR hearing- have to phone the court 48hr befor the 18th july.

Will have a look at the FAQ, thank's for that.

I also need to change my list of charges as i have add the £5.00 O/D charge, which i see on this that you can't claim that back, is that right??

 

 

personally i did not but some others have - I have also read differieng opinions on the paid dd charge £25.00 which I have claimed .(have a read of my thread)

 

Go to search button above - advanced - search for threads by michael browne - there is one with a complete a-z index - that might help

 

jansus

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Share on other sites

I have a County Court date for the 18th july, have not been asked for a court bundle, Just to post to all party's what i will rely on in court.

would you pls help me here as not to sure what i am doing.

What is a Court bundle??????????

I have only sent in to list of all charges.

Do i need to send more, i have only got to the 4th july. Really don't want mess this up.

Thank you.

 

Just to say welcome Pindy and good to see you hereicon7.gif

 

I see Janus has been looking after you and offering her usual good advice.

 

Good luck and keep us posted ...

 

Mimi

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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