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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hillesden securities default entry


MARTIN3030
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  • 1 month later...

Hi all,

 

Sorry for the c**ck up here.

 

The story so far! shortened for ease.

 

Hillesdens tried to claim against me my "debt" of £5.5K i wrote a CCA letter and sent my £1 the claim was stayed!

 

So I decided to claim all the money I'd paid Hillesdens for this alleged debt. They have defended. I have today recieved a copy of the defence and I have to say in my opinion it's very weak!

 

I had an account with citi bank. (so what)

 

I must have had an account with city 'cos I'm claiming my charges back (copy of my claim against citi enclosed). And your point is?

 

I paid them money so I must have a debt. (Decieved into it!)

 

We have no paperwork re the CCA request, its on order ( ah so after 18 months now you still have no paperwork? and had your claim against me stayed to reflect this some months ago. Well I wonder what a district Judge will make of that?)

 

In conclusion he (their solicitor) puts me under strict proof that they the Defendant is in any way indebted to me.

 

(Obtaining a precuniary advantage by deception?) I think thats right. But rest assured I will check.

 

WHERE ARE THE DOCS? : COPY AGREEMENT AND DEED OF ASSIGNMENT?

 

I hope either Hillesdens and or Citi Read this.

 

 

Thanks all

 

 

pj41

 

AQ to be returned by 4th December

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  • 2 years later...

Hi Guys, How do I get a Data Protection Act information and also a request for the CCA agreement. ? can I email it or does it have to been done via a court ?

please email me **EDITED**as I dont log on here much

as I have been chased by DLC how claim their client is Hillesden

I have that much debt I dont know who its for could be citi or yes car credit, but Yes car credit I gave them the car back. they say I still have to pay even though I have given the car back

cheers

Neil

Edited by MARTIN3030
Please dont post contact info.
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  • 11 months later...

Hi I dont know if I am hijacking an original thread but I too have an issue with Hillesden securites. I have received a letter from a solictors working on their behalf. Stating I owe over £5,000 from a credit card in the mid 90's. I have not had this credit card nor do I owe this money. I have had only 2 credit cards, one in the last 80's which was paid off and certainly was not citi credit and the other which i currently manage very well.

 

The letter starts "we are about to issue a warrant of execution against you. This will incur an additional court fee which will be added to the amount you already owe". If goes on to talk about court bailiff calling at my address and taking my goods. I am not to contact the solicitor but direct legal and collections only (which i understand is also hillesden securities)

 

Does anyone have any advice on how to procedeed, this is clearly not my debt, I have never run up a debt even close to £5k. Should i be worried about this? plus what can I do to address the problem

 

Many thanks

Scoobydp

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Hi There,

 

Don't Panic and dont respond atall.

 

Any personal debt is statute barred after 6 years. That means it's unenforceable because the creditor has not acted "in time" to issue any Court Papers. eg A County Court Claim. A warrant of execusion can only be served after someone has LOST a County Court Claim.

 

If you respond to the letter and the debt is yours the 6 years starts again and they can then issue a Claim against you.

 

If you are 100% certain the debt is not yours just ignore the letter. I say this because Hillesdens are useless at what they do. Why help them.

 

If the debt is yours still do nothing or else they can start recovery action again as contact has been made.

 

Hope this helps

 

 

pj

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  • 1 year later...

I know this is an old thread but i need to ask a question or two

 

it seems Hillesden Securities have put a default entry on my credit file, the entry says its HP? and dates back to 2001, I had a car on HP back then but it was paid in full I had PPI and had to get a solicitor involved. and it was fully paid up.

 

how can i get them to remove the default notice on my credit record until yesterday i had no idea this was on my file, until i checked my credit file for the first time ever.

 

Do i send them a letter requesting proof. as this thread says? and do i say if they can not provide proof thay are to remove the default notice????

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One would have thought the Default Notice would have dropped off after 6 yrs. What date is the DN? - If's it's 2001 then I'd suggest you get in touch with the credit reference agency and get them to remove it - make sure you ask them to inform the other CRA's as well. If it is dated later than that come back here with the details and you'll be guided.

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Thanks for the reply.

the so called HP was taken out in 2001, the default was put on my file in 2006. (i'd had no letters or anything) and as pointed out i never even knew there was a default notice on my credit file until a few days ago. and my car was paid up in full.

 

what i don't understand is, why is it affecting me now as, two years ago i had two loans (£2000, and £1,500) from my bank, one is all paid off the other is almost finished i've never defaulted on either, i wanted another small loan and got turned down this is why i checked my credit file, why didn't they turn me down last time? after all i had two loans?

 

I have one credit card that is upto date and in good order payment wise

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