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    • Thanks BankFodder.   I wasn't intending on making bones about it with them but I was irked at being dismissed with the phrase 'it's store policy'.  I returned it because I was returning an air hockey game which wasn't functioning properly.  I would have assumed that if it were designed as a toy for an audience that may be prone to dropping it, it would be made to be suitably durable.  I was expecting that a year would have been reasonable and by it not lasting it was, as you mentioned, not of satisfactory quality. Alas, it's not something I wish to pursue to find out for sure.   I do appreciate your feedback, as always on here, I like to know where I stand with these things.  Thanks also for the heads-up on the Youtube video, I had not thought of that.
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    • Hi bankfodder. I do have the invoice in my email, so would it be the cost of the turbo and labour for fitting
    • as i said unsure of what this 15% is about.   the FOS/FCA clearly describe how refund calcs show have been made the their relevant sites.   p'haps at this juncture it might be better to scan up to ONE multipage PDF their refund letters  another set of eyes is always belter.   please read our upload guide carefully      
    • I wouldn't bother with emailing Virgin's CEO.   In April I started a complaint about my BB connection which they repaired quickly but charged me to repair.   I was mostly ignored or promised resolution that never happened. So I complained by email to the CEO, twice, demanding written responses. On each occasion, a lowly call centre worker called and it was obvious they knew or cared little about my actual case.   Finally I got a written reply confirming the charge was dropped but not a penny offered in compo despite the issue taking months to resolve.   Virgin don't take CEO complaints seriously.
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lesleyawalsh v nationwide


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hi there,

 

i have posted b4 but can't find it.

i have anm claiming 760 from nationwide + charges ect. put my mcol in on 24th and it was deemed served on the 29th may nw aknowledged on the 04th june which gives them 28 days to file a defence, my query is does the 29th count as the first day and the 28th day the last which would give them until the 25th of june? or do they not which would give them til the 28th? i would appricite any advise.

lesley:???:

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The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men.

Blessed is he who in the name of charity and goodwill shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children.

And I will strike down upon thee with great vengeance and furious anger those who attempt to poison and destroy my brothers.

And you will know my name is the Lord when I lay my vengeance upon thee.

(Jules Winnfield)

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hi there,

 

 

i have anm claiming

 

sorry meant to say i am claiming, i'm not illiterate really!!:roll:

If U make a spelling error when typing...press 'BACKSPACE' + re-type!...;):)

The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men.

Blessed is he who in the name of charity and goodwill shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children.

And I will strike down upon thee with great vengeance and furious anger those who attempt to poison and destroy my brothers.

And you will know my name is the Lord when I lay my vengeance upon thee.

(Jules Winnfield)

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Share on other sites
...put my mcol in on 24th and it was deemed served on the 29th may nw aknowledged on the 04th june which gives them 28 days to file a defence, my query is does the 29th count as the first day and the 28th day the last which would give them until the 25th of june? or do they not which would give them til the 28th? i would appricite any advise.

lesley:???:

The date starts from the date that Nationwide received your Poc (...date deemed served).

Cos Nationwide filed an 'Acknowledgement of Service' within 14 days of that date, they now have a further 14 days to submit a Defence to the Court.

So the 28 days to count, starts from the day after the 'date deemed served'.

 

The following link (10 pages) explains further...

The defendant disputes all or part of my claim

 

 

I wouldn't worry too much about the exact date cos Nationwide recently have become quite frustrating, with Filing their Defence a couple of days AFTER the deadline + have caught one or two Claimants out, who have 'rushed' to File for 'Judgement by Default'.

 

This impetuosity has, in some Claims, led to further delays in the Claimants receiving their money back from Nationwide...;)

The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men.

Blessed is he who in the name of charity and goodwill shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children.

And I will strike down upon thee with great vengeance and furious anger those who attempt to poison and destroy my brothers.

And you will know my name is the Lord when I lay my vengeance upon thee.

(Jules Winnfield)

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