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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ok, here goes after eventually getting down to the calculation of all the unfair charges. Ive calculated that they, the Alliance & Leicester, have removed £2323.00 from my account over the last 5 years. ( Scotland ).

I will be writing of my letter requesting the return of that amount without the 8% judicial interest added tomorrow. Registered post of course. So here goes, i will keep you posted. Anything ive forgotten?

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i should have said i called up my local branch of the A& L to get the address of where i should send the claim and they now have a dedicated dept that deals with this.

 

Alliance & Leicester plc

DFAR Team

Current Account Operations

Brydle Road

Bootle

GIR 0AA

 

oh i cant wait

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Ok, here goes after eventually getting down to the calculation of all the unfair charges. Ive calculated that they, the Alliance & Leicester, have removed £2323.00 from my account over the last 5 years. ( Scotland ).

I will be writing of my letter requesting the return of that amount without the 8% judicial interest added tomorrow. Registered post of course. So here goes, i will keep you posted. Anything ive forgotten?

 

Hi and welcome

 

make sure you read FAQ and step by step instructions If you are at prelim request stage it is normally advised on this site not to add the add the 8% unless you are at the court claim stage.

 

Best of luck

 

Jansus:)

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Well, ive just been reading all the news sites as to the decisions at Leeds Mercantile court. also noticed that the banks come in for some extremely strong criticism. I spoke to someone in the Sheriff court here and they are getting really p****d off with the banks so watch this space.

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well ive typed up the letter, but i thought id Fone uncle Fester and ask why they didnt reply to my first. Got someone called Tim on the phone who looked at all the correspendence and and agreed id sent a letter he couldnt understand why no one had bothered to reply. So too late, ive now sent of the second letter giving them 14 days to cough up.

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:D :D Dont know the answer to that - but have you seen that under the forum General- above there is a subforum - all about SCOTLAND:D :D

 

 

Jansus

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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ok got an offer today of £726 from alison riley at uncel fester. its their "final offer" haha. Well im not accepting it. they want to charge me £12 for the charges as they said that represents the difference of what they charged me.

 

i'm claiming for £2,500, i think i will add £500 for distress caused and add contractual interest of 17%.

 

i'll keep you all posted.

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  • 2 weeks later...

bump:confused: - only just started reading up on latest developments so not sure what advice is yet.

 

it may be worth waiting to see what happens in the next few days on a&L cases - to see if claims are postponed. it seems all FOS are on hold.

 

so may be a long wait.

 

jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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OFT Test case what this means for you

 

this might help?

 

jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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