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    • I managed  to get through to northants bulk today, spoke to a lady who told me after taking my details,the case no, my address etc, that it's not one of their cases? She then asked me if I knew the total amount ,I said no.   She asked regarding the claimants name, after which she enquired as to what letter & form I had been sent, and what court had sent it.   She then informed me that because it was my local county court ( manchester) who are dealing with it they're the ones I will have to go through as she'll be " limited as to what she'll be able to say".    I have her my reasons why I've called ie obtain a copy of the judgement and the claim form, she said " the claim form when it was initially issued is not something we can send out again,but the court will be able to send you case details & I'll be able to get them through my local court,they're will be a £10 fee for copies of documents but I'll need to go through Manchester county court who have the case file"    I asked if Manchester Will have the claim form? She said no as the claim form can't be reproduced,but I'll be able to get case details which will have the information which would have been in the claim form. They will have the particulars of claim, which will tell you what the claim was about.   I asked if their is any way I can get the claim form, she responded with " the claim form can't be reproduced" but you can get case details which will the information that would have been on the claim form through Manchester county court, and a copy of the judgement will come from there too,as they are dealing with it now.   She told me the case was initially at a different county court (name indistinguishable due to bad connection) and is not a case they've dealt with, and they (northants bulk) only deal with online claims?  And mine was a manual claim, so I'm to contact Manchester,as I need to go to them direct.    So I'm kind of lost now in terms of what steps to take next.     In regards to what date was on the bailiffs letter he left it blank, and only filled in the area underneath which asked for " ref " which he filled in with one letter and one number.     Hi there   Yes I'm thinking of crossing out what I've filled in on the form and ask for a suspension on this matter as I've been the victim of identity fraud. It must have been someone from one of my temporary abodes as I did have mail sent to a couple of the addresses.   Yes I'll definitely be calling northants bulk on Monday as a matter of urgency, and will post off the form the same day too.   I'm not sure what date is on the form but I will definitely check once I'm home and update you on here.   Thank you for clarifying the abbreviation.    Hi ,just to ask, would I still be subject to the 8 day reply thing,as he's not put a date on the letter,and would you have any idea why he did that.    Many thanks
    • Hi, I managed to get through to northants bulk today, spoke to a lady who told me after taking my details,the case no, my address etc, that it's not one of their cases? She then asked me if I knew the total amount ,I said no.   She asked regarding the claimants name, after which she enquired as to what letter & form I had been sent, and what court had sent it.   She then informed me that because it was my local county court ( manchester) who are dealing with it they're the ones I will have to go through as she'll be " limited as to what she'll be able to say".    I have her my reasons why I've called ie obtain a copy of the judgement and the claim form, she said " the claim form when it was initially issued is not something we can send out again,but the court will be able to send you case details & I'll be able to get them through my local court,they're will be a £10 fee for copies of documents but I'll need to go through Manchester county court who have the case file"    I asked if Manchester Will have the claim form? She said no as the claim form can't be reproduced,but I'll be able to get case details which will have the information which would have been in the claim form. They will have the particulars of claim, which will tell you what the claim was about.   I asked if their is any way I can get the claim form, she responded with " the claim form can't be reproduced" but you can get case details which will the information that would have been on the claim form through Manchester county court, and a copy of the judgement will come from there too,as they are dealing with it now.   She told me the case was initially at a different county court (name indistinguishable due to bad connection) and is not a case they've dealt with, and they (northants bulk) only deal with online claims?  And mine was a manual claim, so I'm to contact Manchester,as I need to go to them direct.    So I'm kind of lost now in terms of what steps to take next.     In regards to what date was on the bailiffs letter he left it blank, and only filled in the area underneath which asked for " ref " which he filled in with one letter and one number.     Hi there   Yes I'm thinking of crossing out what I've filled in on the form and ask for a suspension on this matter as I've been the victim of identity fraud. It must have been someone from one of my temporary abodes as I did have mail sent to a couple of the addresses.   Yes I'll definitely be calling northants bulk on Monday as a matter of urgency, and will post off the form the same day too.   I'm not sure what date is on the form but I will definitely check once I'm home and update you on here.   Thank you for clarifying the abbreviation. 
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plaese help re. abbey


morganalfie
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Hi all, I hope anyone can give me advice.

 

I lost my husband 18 mths ago. The mortgage, house, where in his name. I obtained probate. It is with the abbey. I have since got into mortgage arrears.

 

I contacted the financial ombusman back in feb to reclaim bank charges with the abbey. I was offered £150.00 which i refused. The abbey wrote to me, to say that the would look into it again. That was the beginning of April. Since then I have heard nothin. I sent them a letter. 4 weeks ago with copies of statements showing charges dating back 6 years. requesting nearly £4000. this account was a joint account. obviously it isnt anymore.

 

I have spoke to the abbey, this morning who have told me. I have been declined, with no gesture of goodwill. Is that it. do you think my other circumstances are anything to do with this. Can anyone please help me. I dont know what to do next.

 

I was banking on this to pay mortgage arrears off. Also I have still not transferred the mortgage into my name. As i can not afford solicitors fees, and the mortgage transfer fees that go with this. Im a single mum please can anyone advise what to do next.

 

Thank you.

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morganalfie

 

If you sent Abbey a letter 4 weeks ago to request refund, did you use the preliminary letter template in the library?

 

I assume you didn't. Abbey knows when you approach them incorrectly. I will suggest that you use the letters in the library - follow links below. You can get your money back but make sure you approach things with calm and precision, don't be in a rush, avoid mistakes in your letters.

 

Letter templates:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

Calculate the charges on spreadsheet correctly:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Step by step guide to claiming your money back:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-step-step-instructions.html?highlight=library

 

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Hi Morganalfie, Sorry to hear about your loss. First, just a word of advice, please avoid tel conversations with abbey as they are not admissisable in court, try keep all conversations in letters or emails. If you have all your statements add up all the charges then write to Abbey requesting the charges back. I hope u are not too stress by the past communications u have had with them in the past. Get even, don't get mad.

 

Andy

ANDY VS ABBEY 23rd April 2007 -

 

'Don't get mad, get even'

'Patience is a virture'

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  • 1 month later...

You may be exempt from Court costs for reclaim as you are a single parent perhaps on benefits and any charges incurred through Court should be reclaimable also if initially laid out or not.

 

I would also guess that you are entitled to legal aid although remember that they may place a charge on your home as an asset if you use a solicitor to represent you. So you are entitled to ask the judge to wiave the costs under your circumstances. Other than that try to get pro bono assistance legally and or contact the citizens advise for guidance..good luck

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Hi and Welcome, what a terrible mess for you, =but we can help, do you have all your statements going back 6 years? please say that you sent them copies, if you did then fill in the spreadsheet as per the link above and we can help you get your money back.

 

Please dont worry, we can help you with everything, are you sure that you are claiming everything that you are entitled to? the benefits agency website can help you there too.

 

So your first job is to get the spreadsheet, open it , save it and fill it in and then come back and talk to us again, we can help you through this mess :-)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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