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mortgage charges - lawful??

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Have recently had problems with a mortgage (lack of payments) and have incurred many fees from the mortgage lender (GMAC) and legal charges. As with bank charges they seem very high - £30 for a missed payment, £100 if they get legal services involved etc etc.

Has anyone got any information on challenging these fees in the way that people have successfully been challenging the bank charges?


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Hi and welcome to the forum. You may well be able to get penalty charges back from your mortgage company- I have just reached a settlement with mine.


They key thing you need to do is to distinguish between penalty charges and charges for a service (no matter how unlike a service it may seem to you :mad: ). Also you need to remember that the costs and work involved in managing a mortgage account are not the same as those involved in managing a bank account.


For example, they may charge you £70 a month arrears management fee. You have to look at the record of the manual interventions on your account and the size of the lender to decide whether it's a penalty. It almost certainly is but I think a full DPA enquiry is needed to underpin any claim.


I was cautions in what I claimed back. I excluded anything I thought was a service and that included legal costs. I did include missed payments fees although you need to remember that the costs to the intended recipient of funds are likely to be greater than those of the sending institution.


I am moving this thread to other institutions as you've mentioned the name of your lender.


Please do have a read around the site including the FAQs and search for Kensington to see if anyone else is claiming against them.

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I have just sent a request for refund to GMAC for charges + early redemption fee. I am no longer with them but I have the staements.

;) nn

FAQs: click here: http://READ THESE


Any views or opinions expressed are in good faith, to the best of my ability. I don't like to admit it, but I have been known to be wrong. Check other threads and if in doubt, seek professional advice.




BoS M/card SETTLED 27/09:lol:

Aqua CC (Halifax) SETTLED 28/06 :lol:

GMAC Request for refund 14/6; Prelim 31/7; LBA 11/9

First National Mortgage Data Protection Act sent 14/6 Statements 26/7

Cap 1 - SETTLED IN FULL:lol:

Abbey x 2: 50% offer refused AQ filed

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