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    • Your page numbers should run through your WX and exhibits so im concerned its page x of 9.
    • Paragraph 18 – you are still talking about Boston stolen items. About time this was fixed??? Paragraph 19  In any event, the claimant's PS5 gaming device was correctly declared and correctly valued. The defendant accepted it for carriage and was even prepared to earn extra money by selling sell insurance in case of its loss or damage. New paragraph 20 – this the defendant routinely sells insurance in respect of "no compensation" items (a secondary contract contrary to section 72 CRA 2015) new paragraph above paragraph 20 – the defendant purports to limit its liability in respect of lost or damaged items. This is contrary to section 57 of the consumer rights act 2015. The defendant offers to extend their liability if their customer purchases an insurance cover for an extra sum of money. This insurance is a secondary contract calculated to exclude or limit their liability for the defendants contractual breaches and is contrary to section 72 of the consumer rights act 2015. New paragraph below paragraph 42 – the defendant merely relies on "standard industry practice" You haven't pointed to the place in your bundle of the Telegraph newspaper extract. You have to jiggle the paragraphs around. Even though I have suggested new paragraph numbers, the order I have suggested is on your existing version 5. You will have to work it out for your next version. Good luck!   Let's see version 6 Separately, would you be kind enough to send me an unredacted to me at our admin email address.
    • UK travellers have been turned away at airports because their passports are not valid for EU travel.View the full article
    • i think theres been MORE than amble evidence of that and am astonished that criminal proceedings haven't begun.
    • Yep, those 'requirements' not met to shareholders satisfaction seem to me to be: 1. Not being allowed to increase customer bills by 40% (of which well over 50% of the new total would NOT be investment) 2. 1 plus regulators not agreeing to letting them do 'things in their own time (ie carry on regardless)
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CUTEPIGGY Vs HSBC - **WON**


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Hello there everyone who is reclaiming from HSBC and all other banks of course.

I have followed the moneysavingexpert.com route and am now at the court process. I claimed through moneyclaim on-line and stupidly thought this would be when I got my money back! The bank is defending my claim and last week I received a notice of transfer from Northampton Court. I have had no communication from HSBC and am just waiting to see what happens next ( in a state of panic!! ). Is there anything I should be doing in the meantime. Can I also just ask what people mean when they say give DG a nudge or letter?? Sorry if this sounds a bit thick!!

 

Thanks and good luck to everyone claiming.x

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hi, cutepiggy - welcome to the forum

all is normal - the 28 days have passed and they have defended (back six months ago - you'd have had an offer by now - but they have sooo many claims to deal with that you are probably looking at another 2 months to your money)

all dealings now will be with dg solicitors - not the bank.

you should, if you haven't already, send a copy of your breakdown to the court listed to be attached to your claim - put the claim number on it.

and also a copy to dg to be attached to your claim - address on your acknowledgement - page 2).

other than that - it's now wait and see what your local court asks for.

read post 1 on the 2 aq threads in my signature - it will

help you understand what happens

during the next part.

also, keep reading other posts

as everyone is at some stage of

the same process.

hth.

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Thanks for the info lateralus, i am reading up as you advised. Just a quick question, I did not receive an allocation questionnare with my notice of transfer, that line was crossed out so I assume I will not get one. Should I send a letter to DG as a gentle reminder that I'm still here?!

Cheers.

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Hi Cutepiggy, if you haven't heard anything from your local court in the next week or so, give them a call and ask what is happening with your claim. Also ask if they are dispensing with the AQ. if they are dispensing with the AQ, ask them if the fee is still payable. In most cases the fee is not payable, but it is best to be sure.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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thanks jowalshy, i will give them a ring at the end of the week. i've just sent DG my first nudge letter today and also a breakdown of my charges to court dealing with my case. i'm just hoping i don't have to go to court cos i'll be a nervous wreck!!!!

thanx for advice everyone, keep it coming!

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Hi everyone. I rang the court dealing with my claim today (by the way it is Teesside County Court, has anyone else had dealings with them??), as you advised Jowalshy. They said looks like no AQ to be issued and also no fee as my amount is below the limit for a fee. They said they just have to wait to be told what to do by the judge.

Should I be doing anything in the meantime or just wait to see what happens next?

thanks.x

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hi everyone.

thanx for that freakyleaky, its extremely helpful. another quick question...sorry!

i am due to send my 2nd nudge letter to DG at end of the week. in my 2nd letter to hsbc i said i intended to claim interest when i started court proceedings, which i did when i claimed via moneyclaim.(calculated on mse site). when i sent my first nudge letter to DG i said i would accept total that i put on moneyclaim, which included only interest calculated to that time.(may) when i send my 2nd nudge should i calculate interest to that date but still say i will accept the original total for a speedy settlement!!!(i know thats a laugh) also will this incur any extra fees?

sorry to be a pain, thankyou.x

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Hi there, good luck with your claim. I will be watching your thread, I am at a similar stage to you, only i have to submit an AQ, but i am also at Teesside County Court. you are welcome to PM me if you want some support.

GE MONEY- Settled 5/06/07

Capital One - Won 15/06/07

**Treat everyone as you would expect to be treated yourself**

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You can only claim for the figure you entered on mcol plus court charges. if when you did your mcol you stated that you would be claiming daily interest then you must work out that figure and add that to your claim. There is no point in asking for a quick settlement for a reduced ammount because they just won't do it. Go for the full ammount.

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hi indigoblue

thanks for the encouragement, hope all goes well with your claim.

i never thought it would end up getting to the court stage, what a fool!!

i don't know how to PM so if you can let me know i will keep in touch to see how things go.

thanks again, good luck.

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Hiya,

 

Im feeling more confident now ive had two other claims settled. Just want this one out the way now. To PM me I think you need to click on my name and there is an option to send a private message. If no luck ill send you one and then you can reply.

GE MONEY- Settled 5/06/07

Capital One - Won 15/06/07

**Treat everyone as you would expect to be treated yourself**

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  • 2 weeks later...

hi everyone, doomsday has arrived!!

got my court date so i just want to ask do i now just follow the instructions on bundles for dummies? this is what my directions say:

1. each party shall deliver to other party and court, copies of all documents which are relied on at hearing.

2. copies to be delivered by 23rd july.

3. original documents brought to hearing.

4. signed statements of all witnesses etc.(assume not applicable).

5. court must be informed if settled before hearing date.

 

help greatly appreciated, thankyou.x

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Hi, seems theres not a big delay at teesside then! If it goes as far as you having to attend and want some moral support give me a shout, although i doubt it will!!

GE MONEY- Settled 5/06/07

Capital One - Won 15/06/07

**Treat everyone as you would expect to be treated yourself**

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HELP!!!

my head is spinning! a couple of questions, i'm sure i'll have more to come!

have printed out 3 copies of court bundle and also edm's from link but cannot get oft link to work at all, have tried from other threads too but still cannot get it, any ideas?

this question might seem a bit thick but on court bundle thread it mentions written statement of evidence, do i have to write that out or

can i do it on pc and print it off?

thankyou.x

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sorry about this guys, more questions!

litigation spreadsheets , what do i do on there, am i just meant to be filling in that i want hsbc successes and printing it off?

also i opened my account in 1988 with midland bank so where can i find the T&C's please, sorrrry.x

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me again with questions!!

1. can't get the OFT link to work, any ideas please?

2. do i have to write my statement of evidence by hand or can it be done on PC?

3. have decided to print off t&c's from 1996, do i send all 48 pages, and do i also need to use revised ones from 2006?

sorry to be a pain and thanks everyone for the fab help and advice you give.x

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