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Do you have to pay?


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I have sent off data protection act 1998 suject access request to Halifax asking them for my complete banking history, using the template found on this website and enclosed a cheque for £10.

 

A letter and the cheque was returned asking us to provide some information.

 

But it states on the bottom of the letter:

 

"If your query relates to solely to bank account charges, please note that HBOS has decided not to charge a fee for requests of this type."

 

Is this just a get our clause for them, as in if we dont provide the statutory maximum fee that they do not have to comply with the act and provide us with the details in 40 days. Thus taking as long as they want.

 

What would you do? Send the cheque or do it the free way?

 

Thanks in advance.

 

Ash

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I have sent off data protection act 1998 suject access request to Halifax asking them for my complete banking history, using the template found on this website and enclosed a cheque for £10.

 

A letter and the cheque was returned asking us to provide some information.

 

But it states on the bottom of the letter:

 

"If your query relates to solely to bank account charges, please note that HBOS has decided not to charge a fee for requests of this type."

 

Is this just a get our clause for them, as in if we dont provide the statutory maximum fee that they do not have to comply with the act and provide us with the details in 40 days. Thus taking as long as they want.

 

What would you do? Send the cheque or do it the free way?

 

Thanks in advance.

 

Ash

 

Hi you have a letter stating that you dont have to pay, so you dont have to include the fee. If you do include it they will just return it so sending the fee back so you cant lose. Start a thread in your bank forum and post your questions there. Read through the FAQs and the step by step instructions linked in my signature.

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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