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This was way toooooo easy !!!


Aweltywi
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Dont know what to say here other than blow me down with a feather !!

 

I have a business account and was , like everybody else , apprehensive about the process.

 

Finally got my act together and wrote via Manchester to Stuart Higley requesting £4640.00 plus £312.70 interest for the charges.

No reply to letter 1 !!

LBA sent 20th April with list again.

One liner reply acknowledging complaint will be dealt with.

 

Just about to file MCOL and got letter today in post

 

Longwinded standard reply blah blah how right the charges are and blah blah we are great etc etc but then the sting in the tail ..........

 

AS A GESTURE OF GOODWILL WE WILL REFUND £4640 TO YOUR ACCOUNT!! ..... no interest but £4-6-4-0 pounds !!!

 

I feel a fraud when I read all the problems everyone is having and there I go and write two letters and get this offer !!

 

Is this a new era for Crap west .....

 

Has anyone else had it THIS easy ???

 

I need a drink.............................

 

Regards

 

Simon

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Congratulations!!!!!!!! Tis rather nice when an easy one comes along........... wish we could all have it your way!!! Seems as though the odd claim slips through the incompetency net at nutty west and actually gets dealt with in an efficient manner!!! Well done............. doesn't get any better than that!!! Best wishes, hedgey xxx ;)

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Well done. A quickie for a change.

 

Not in our house Fend!! Lol........ soz, couldn't resist!!!!!!!! :D

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AS A GESTURE OF GOODWILL WE WILL REFUND £4640 TO YOUR ACCOUNT!! ..... no interest but £4-6-4-0 pounds !!!

 

CONGARTULATIONS Simon.

 

(You would find it more uphill if you tried to prise the £312 interest off them)

 

Steven

 

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