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    • This is the entrance until recently.   Is this place near you?  Would it be easy to go back and take photos of the signs as they are now, especially at the entrance? Arndale entrance.pdf
    • well 10/10 for opening a parachute account and stopping LLoyds dipping into your meagre income.   who are moorcrofts stated client please on their letters?   as for cabot, send them a CCA request when did you take this card out please?    
    • Yes it is the Arndale. Until 2018 it had always been free to park there then they introduced charges. I'm guessing the carer might have thought it was still free for 3 hours. 
    • I sold an item on ebay through their bidding system, ebay recommended I use PackLink as a delivery service so I did. I dropped the item at a local shop and video tapped the item being taped in the parcel with the label stuck on. The parcel was scanned and approved awaiting to be collected by somebody from Hermes The person collected this parcel later that same day (both events are recorded on hermes tracking website) and the tracking did not update past that point. I contacted Ebay, PackLink and made attempts to contact Hermes the following day to trace the parcel, and it took PackLink 6 working days to establish that the parcel was 'lost'. Hermes contact was appalling as it is automated (live chat and phone) and when I could get through, their automated system stated that due to the label being from PackLink, all issues are with them. Once the parcel was lost, I was told to write up a claim form, for PackLink which I did so. They initially offered me £25 + label cost, which I told them I reject through email. They then refunded me both amounts despite me rejecting this.   It took 6 working days for them to admit a problem and to send me that amount despite my rejection.   I found this companies house number for PackLink: 09026541   That claim form you have linked me is for people who have a claim against them, is this the right link (it asks me questions such as if I received notice from the creditor, why I ceased payments etc)   Thank you for the assistance.   I have just checked today and it says:   HERMES PARCELNET LIMITED filed an acknowledgment of service on 19/10/2020   The claim was submitted by me on the 12th.   Am I able to PM you privately with my claim form?  
    • Is this the Arndale?  On Google Maps it seems the only multi-storey in the area, and it's "managed" by ES Parking.  I see that there were recently three hours' free parking.  As dx says, that will be on the planning permission which immediately knocks the fleecers' claim out of the water.   Plus, love to see them pursue someone for driving who can't physically drive!
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Civil Enforcement Ltd (again!)


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got a letter today from these clowns asking for £75 for parking at milton keynes hub without a ticket.

 

the letter included a pic of my van, and the funny part is you can see the little white parkin ticket on the dash!

 

how many people fall for this?! these thieving **** need to be stopped, im shocked they are allowed to carry on like this.

 

thanks to reading this thread i will just ignore them! but sadly i think a lot of people will be to scared and just pay up..........

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Hi first post here but have been reading this thread for some time, I am on my 2nd letter from Newlyn (2 from CEL previous) and will ignore it the same as the others, thanks for the advice.

Has anybody seen this vid before sorry if it is a repost.

 

 

From the horses mouth as it were!

 

All the best

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got a letter today from these clowns asking for £75 for parking at milton keynes hub without a ticket.

 

the letter included a pic of my van, and the funny part is you can see the little white parkin ticket on the dash!

 

how many people fall for this?! these thieving **** need to be stopped, im shocked they are allowed to carry on like this.

 

thanks to reading this thread i will just ignore them! but sadly i think a lot of people will be to scared and just pay up..........

 

No one seems to know why there has been no regulation for these scams. Perhaps they pay 50% tax as it would seem the lack of any action makes it appear that it is actually condoned by the regulating bodies and the government.

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Hi first post here but have been reading this thread for some time, I am on my 2nd letter from Newlyn (2 from CEL previous) and will ignore it the same as the others, thanks for the advice.

Has anybody seen this vid before sorry if it is a repost.

 

 

From the horses mouth as it were!

 

All the best

 

That vid was popular and bandied about a lot for a while after it happened. If you intend to stay around these forums, perhaps you could put that link into your signature so it will be shown every time you make a post on any of the forums.

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  • 3 weeks later...

If it was that easy!!!

 

I would happily ignore the parking enforcement notice for parking 23mins over an allowed 2 hour slot... but we lease our car from LVM .. i received the notice from them with an invoice for admin of £17.25. If every letter received by LVM from Civil Enforcement Ltd is charge at the same rate i would be down nearly the cost of the fie after 1 more letter!!! HELP HELP.

 

Nathan

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  • 1 month later...

To continue the thread of CEL again.

 

I have received a letter of introduction from them stating Parking Contravention Enforcement Notice. The Enforcement Notice Amount is £125.00 but they will kindly reduce it to £75.00 if foolishly pay it within 14 days.

 

What also amazes me, is , apparently I have an account with them because if I fail to pay the amount due within 28 days CEL will forward my account to a debt recovery agency.

 

Thankfully being bored and inquisitive I read many threads on CAG and I am glad I did, especially the PPC ones. So can I expect to get more introductory letters from various companies all vying for my money.

 

Mind you I do find this all strange as I was signed in at an address in another County on the date on the original letter, do I waste my time and inform them of this or as it seems, if I reply they don't read replies sent to them, but send out more and more letters stating they are owed money etc.

 

Regards

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Nah if they had had any chance of getting anything they would have done it long ago. As always ignore

 

dpick

cannot find it A to Z

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

 

 

Halifax :D

Paid in full £2295

 

MBNA:mad: 20/03/2008 settled in full out of court

 

Capital One:D

07/07/2007 Capital one charges paid in full £1666

19/01/2008 recovered PPI £2216 + costs

 

Littlewoods :-D

12/08/2007 write off £1176.10 debt.

 

JD Williams charges refunded in full £640

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Just ignore them, I got 5 letters in total from CEL and their buddies Newlyn. These are empty threats and both Watchdog and The Guardian agree it is best not to waste time on replying to them. Use their letters to light the fire now that Autumn is on its way!

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  • 2 weeks later...

Hi I've also received a ticket, which I have no intention of paying.

With regard to taking payments via credit cards, is it the case that a bank requires the Office of Fair trading to issue a licence to whomever they provide credit cards services to!

I may be well off base with this.

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  • 3 weeks later...

Just recieved a letter from these people :(

 

Kept trying to get through to them over the phone finally did and the line was so bad some lad passed me over to his manager and i asked for their company reg no, she put me on hold then asked for my pcn no i said no and asked if the company has a website she said no i asked again and she said no we don't but they do! :s

 

Should i pay these people? I don't have £75 to pay out within 14 days!!

 

Help please :)

 

x

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Just recieved a letter from these people :(

 

Kept trying to get through to them over the phone finally did and the line was so bad some lad passed me over to his manager and i asked for their company reg no, she put me on hold then asked for my pcn no i said no and asked if the company has a website she said no i asked again and she said no we don't but they do! :s

 

Should i pay these people? I don't have £75 to pay out within 14 days!!

 

 

 

Help please :)

 

x

 

Of course you don't have to pay. Don't contact them again and ignore any correspondence from them. It's as simple as that.

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If I sent you a letter saying you owe me £75 for parking would you pay me.

 

dpick

cannot find it A to Z

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

 

 

Halifax :D

Paid in full £2295

 

MBNA:mad: 20/03/2008 settled in full out of court

 

Capital One:D

07/07/2007 Capital one charges paid in full £1666

19/01/2008 recovered PPI £2216 + costs

 

Littlewoods :-D

12/08/2007 write off £1176.10 debt.

 

JD Williams charges refunded in full £640

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  • 2 weeks later...

:mad2::mad2: to day my elderly mother recieved a document in the post, advising her that she overstayed the 2 hours at the local co-op car park in bacup, lancashire....i immedialtey told her not to send a cheque to them , before i had checked it out.

We drove to the said car park and yes..there are large yellow signs placed there..informing of their prescence, is this legal and does she have to pay the said fine of forty-five pounds, which would go up to 75 if not paid within 14 days, thereafter court costs incur:jaw:

 

She was on the car park at the said time and date, and after speaking to local traders there ( market nearby) they told her more people had been fined..and there is nothing she can do but to pay it, i find this totally unacceptable and just obvoulsy a way of extracting money

 

any help or advice wud be so appreciated

 

thanks

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For a start it's not a "fine", it's an invoice. You do not owe them a penny. Do not contact the company and ignore any correspondence from them. For further reassurance please read the other threads on here that deal with private parking tickets.

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She was on the car park at the said time and date, and after speaking to local traders there ( market nearby) they told her more people had been fined..and there is nothing she can do but to pay it,

 

That's probably because they just don't know any better. Just to be clear this is a CEL ticket, not a Council PCN?

 

Here are CEL's (and other PPC) threatograms

http://forums.moneysavingexpert.com/showthread.php?t=2214803

 

Tell your mother to ignore everything, eventually they will give up.

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  • 1 month later...

Hi All

First time poster, just thought I would add my dealings with CEL to the long list of others.

Around January 2010 I received a parking ticket for £150 for overstaying my welcome in a KFC car park (graciously reduced to £75 if payment was made within 14 days) even though I was eating at KFC. After going and speaking to the manager at KFC and phoning their head office I was point blank told that they were not going to do anything about it.

I found this forum after a quick search of the web, based on everybody’s advice I simply ignored every letter that came to my house. In total I had about 5, some form CEL some from a debt recovery agency. The cost of the ticket went up with every letter and eventually landed at around £420.

I haven’t had any more letters for the last 7 months and they seem to have got the idea and gone away to harass somebody else. Big thank you to everybody on this forum if I hadn’t read your advice I probably would have paid up.

For anybody else reading these forums like I did let me re-iterate what everybody else is saying. These guys are a bunch of clown’s don’t waste your time responding to them, simply file everything they send you and don’t worry about it, after a few months they will get board and go away.

Thanks again for everybody’s advice.

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Well it's time for an update, and to thank those on this forum for their advice and support when dealing with the CEL sh*ts.

 

So all of you out there who are in doubt as to whether to pay these parasites or "hold out" and ignore them.

 

Here's a summary of my CEL story/correspondence.

 

Nov 2009 received grey "PARKING CONTRAVENTION ENFORCEMENT NOTICE" from CEL for £150 or £75 is settled within 14 days - IGNORED IT

 

Dec 2009 received pink "PARKING CONTRAVENTION ENFORCEMENT NOTICE NOTICE BEFORE LEGAL ACTION" from CEL for £150 - IGNORED IT

 

Feb 2010 received letter from NEWLYN demanding £238.13 titled " DO NOT IGNORE THIS LETTER" which included the phase "Do not ignore this letter. Further action may be taken at considerable cost to you if the debt is not cleared" - IGNORED IT.

 

Early March 2010 received letter from NEWLYN demanding £238.1 titled " NOTICE PRIOR TO COUNTY COURT PROCEEDINGS" which included the phase "You have failed to pay the above parking ticket, and this may now be registered in the County Court" - IGNORED IT.

 

End of March 2010 received letter from NEWLYN demanding £238.1 titled " NOTICE COURT ACTION" which included the phase "We have no record of recieving your payment despite our previous correspondence and now have no alternative but to pass the file back to our Client, who will then proceed with any necessary action" - IGNORED IT.

 

I have not heard a sausage from them since and the credit rating is just fine, so take the advice offered hear and keep your nerve and ignore these b*stards.

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