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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Civil Enforcement Ltd (again!)


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Mum is really pleased.

It's also made me more confident to fight these crooks and I hope that everyone who receives an unlawful PCN fights back too.

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Great result Tictactoe!!!:)

 

It just shows as long as you stick to your guns with these charletans you will get the result you deserve. Great news!:)

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  • 2 weeks later...

Hi I'm wondering if any one can offer any advice at all. I recently received a 'parking charge civil enforcement notice' from Civil Enforcement Limited for parking in what has always been a free precinct car park in Ashton in Makerfield, Wigan...clearly not any longer!!!. The letter asks me to pay £170,reduced to £85 if paid within 14 days....as per the terms and conditions displayed in the car park. I revisited this car park the other day and the signs say the fines are £150 and £75 if staying over 2 1/2 hrs completely different to my notice!!...

....also after speaking with several shop owners on the precinct I've been advised that they park all day by mutual agreement(no payment made) and 1 kind chap said the signs had recently been changed...which adds up to why my 'fine' is a higher amount.

I've been reading the posts on here about these leaches and am about to draft a first letter as is recommended above...any advice would be gratefully received

many thanks

Emma

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Emma, there is plenty of advice in this thread and the forum. Just read it, follow it and write the letter and tell these charletans to shove it!!:-D

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Emma, my mum was done in the same car park a couple of months ago, i followed the advice on here (wrote letter on behalf of mum saying quite willing to go further if they could prove it was my mum driving!) and got response saying they were not going any further with it! stick to your guns and dont give up:)

 

Trixter

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Hi Emma

My mum received a PCN from these crooks. I got some good advice and support from this site. After appealing for the second time the PCN was cancelled. Just refuse to pay and ask them

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Thanks for all your replies and support:) its just good to know that others have challenged these crooks and won!!

1st letter sent today so will see what the resonse is...(expecting something along lines of chococats letter)

will keep you posted and thanks again everyone:cool:

Emma

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I've twice requested proof (ANPC photo) which has not been forthcoming. Expecting this, the second letter said that I would treat the demands as without substance and ignore any further communication....which I intent to do ;)

 

They can take me to small claims for all I care, they haven't helped their case demanding money with no reason except their obviously dubious letters.

 

Finally, shot themselves in the foot by expecting a tenner for the proof, who the hell is going to pay to incriminate themselves? :lol:

 

Good luck to all....and thanks again to this forum for your help!

 

wrinx

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I've not heard anything in over a month now since writing once informing them to seek the driver not the keeper. I'd rather pay court costs than send these muppets a cheque, and i still havent bothered replying to their second demand.

 

As people are saying here, let them chase, i'm not going to any trouble for them, i don't even want a note of cancellation. I just don't care about them enough, the matter is over for me.

 

Good look Emma, keep that will power up and don't send money in a moment of weakness.

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  • 1 month later...

Love your letter...are you in the legal profession :lol:

 

From my dealings with them and reading others experiences on here I'd just ignore them.

 

My second letter just said that if they didn't provide proof (they want £10 for a photo) I would treat their demand as being with menaces and ignore it.

 

Have heard nothing since which in my book means we're RIGHT to be ignoring these charlatans! ;)

 

wrinx

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I've just received my "Final" reminder today also. They must send them out in batches! Maybe they can only afford the stationary costs when every 1 in a hundred people actually pay them.

 

I'm slightly concerned about bailiffs knocking at my door, but i imagine it's all bluff as it has no legal grounding whatsoever (obviously). I can't imagine them paying £250 (correct?) just to try and recover £90 from little old me.

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Yes, I was under the impression this was a small claims court matter, not county court...but then I'm probably wrong :lol:

 

Still not getting the money...!

 

wrinx

 

It's the small claims procedure in the county court.

The term "small claims court" is a misnomer.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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So are these people going to actually issue me with a summons? I was under the impression that they didn't bother.

 

Don't have a clue. What you absolutely must not do is to let any bailiff or anyone purporting to be a bailiff into your house unless and untill a court has given judgment against you which you have failed to meet and futher that the court has issued a warrant of execution.

 

I'm not saying that that is where it will go of course, what I am saying is that if you let a bailiff into your home you lose certain rights.

 

Prior to that, if a bailiff or person purporting to be a bailiff attempts to force their way past you into your home call 999 immediately and report an intruder who is attempting to or has gained entry by assault.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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Please note that this topic has not had any new posts for the last 3463 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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