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Are banks allowed

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I have recently fallen on to hard times, and as such have made an offer to my banks (yes more than 1) to pay what i can afford each month.


my problem is i have a loan, credit card and current account with HSBC, I used to have my pay go in there every month and they would direct debit the payments out of there. when i came into difficulty, i immediatly canncelled all direct debits and opened up a simple cash account with halifax. Unfortunatly HSBC refuse to cancel the 2 direct debits for my loan and Credit card.


i came to an agreement and pay a some from my halifax account into my loan account and credit card every month but still HSBC try take the direct debit and subsequently charge me for a non payment.


When i called HSBC in the beginning to cancel the Direct debit, the said they are unable to cancel those 2. Is this Legal?

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I have the same ongoing issue with my Nat West account, they state that as part of the loan agreement all future payments MUST come from an active Nat West account.

I have checked the Terms and Conditions for the loan and in my opinion they don't actually state I must have an account where the D/D must come from.


I would suggest you check the T&C's of both your loan agreement and your Credit Card agreement to see if there is any context stating this to be a neccesity.

If my advice has helped please click my scales


Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)




Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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