Has anyone been successful to claim Against Natwest ?

[ebonytanny]

Has anyone been able to claim any charges back from Natwest at all cos they seems not to be paying up. I would like to know if anyone as been successful with their claim

[Antigravity]

Hi ebonytanny,

 

I managed to have all the charges on my Natwest CC dropped yesterday. I know it's not quite the same thing as claiming back money, but it meant that I didn't have to pay £200 in late payment charges!

 

Good luck with this claim. I am also pushing for £417 in charges from my current account. I was offered £187 back as a 'Goodwill' gesture, but I refused this and am going for the full amount.

 

Will post news as I get it.

 

Antigravity

[ebonytanny]

Hi Antigravity,

 

Well done, The charges of your Natwest CC were they all late payment charges from the past six years as well or not? I'm still contemplating about my claims with the current account and CC which i belive is in the region of £3k altogether for both accounts but it seems noone as had any success with Natwest yet apart from you which as given me a bit of confidence, pls let me know if you have any luck with the current account. Thanks

[bflatman10]

Hi ebonytanny, can I just ask how far you have gone so far in your action against Natwest. I'm about to start actions myself and just want to know whether theres much chance of an out of court settlement.

[Antigravity]

ebonytanny

 

The charges were a mixture of late payments, and going over my agree credit limit, which happened because of the late payent fees.

 

With regards to my current account, I have sent off the standard letter today, following conversations with the Customer Lending Centre and Customer Relations Manager Dept.

 

I also spoke to Capital One, with whom I have a CC. I eventually got through to one of the Managers there and challenged him on the phone over the fee they have charged me. He told me that yes, under The Unfair Terms in Consumer Contracts Regulations 1999 the charges they were imposing were not recoverable if the matter went to court. He then went on to say that they would never go to court, but send the debt to an outside collection agency and enter a defualt statment to the Credit Ref Agencies. They would then try to recover the actual loss, minus the charges.

 

This made me realise that at least some financial institutions know what they can and can't get away with. Which gives me some faith in pursuing matters with Natwest.

 

Best of luck with your case, I'll keep the forum updated with any news.

 

AG X

[BankFodder]

ebonytanny

 

The charges were a mixture of late payments, and going over my agree credit limit, which happened because of the late payent fees.

 

With regards to my current account, I have sent off the standard letter today, following conversations with the Customer Lending Centre and Customer Relations Manager Dept.

 

I also spoke to Capital One, with whom I have a CC. I eventually got through to one of the Managers there and challenged him on the phone over the fee they have charged me. He told me that yes, under The Unfair Terms in Consumer Contracts Regulations 1999 the charges they were imposing were not recoverable if the matter went to court. He then went on to say that they would never go to court, but send the debt to an outside collection agency and enter a defualt statment to the Credit Ref Agencies. They would then try to recover the actual loss, minus the charges.

 

This made me realise that at least some financial institutions know what they can and can't get away with. Which gives me some faith in pursuing matters with Natwest.

 

Best of luck with your case, I'll keep the forum updated with any news.

 

AG X

 

This is a very important conversaton. Do you know who you had it with?

Can you pm me about this please.

 

Can yo please jot down as many verbatim notes of the conversation as your memory will allow, now please.

[missangry]

i am having no luck either the last thing i heard was from Stuart Higley who told me they could do no more? i am now going to go through the small claims....has anyone else done this with Natwest?

[Bigredbus]

Hi Missangry,

All of us (to my knowledge), on this site, started proceedings against NatWest via MCOL (Online) or by going to local Court (N1).

You had your answer from Higley, now it's time to start your claim. Get the right (the more detailed) PoC in the templates and off you go...

Good luck!

[missangry]

thank you bigredbus, ill let you know how i get on...

[gizmo111]

i am having no luck either the last thing i heard was from Stuart Higley who told me they could do no more? i am now going to go through the small claims....has anyone else done this with NatWest?

 

Hi Miss Angry,

 

Could you start your own thread in the NAtWest forum - so you can keep everything in one palce as your claim progresses, and we can help as needed.

[Godders]

i am having no luck either the last thing i heard was from Stuart Higley who told me they could do no more? i am now going to go through the small claims....has anyone else done this with NatWest?

This thread's from March! Lots of successes since then.

 

http://www.consumeractiongroup.co.uk/forum/natwest-successes/

 

Good luck

[missangry]

just curious, my account with natwest went to a collection agency because i got into serious debt...can i still claim back..

 

also can anyone help me on how to start a thread? not very good at these things

[The cobbett slayer]

Being in debt isn't a problem when it comes to claiming. Most of us are in debt for the same reason - unlawful charges.

 

To start a new thread, go back to the Natwest forum link and click on the "New Thread" button at the top of the page and away you go.

 

Post as much information as you can, along with any questions you might have and between us we should be able to help. Do please read the FAQ's before you go too far though - most of what you need to know is there.

 

Paul

[missangry]

thank you Paul, i have just posted my thread..

[Helen_Mary]

I am writing my letter to natwest requesting full details of charges incurred on everything in my account for last 6 years but not asking for any statements. I asked my local natwest branch for the data controller address. I was told to send complaints to there customer relations, Freepost, is this right, i can't send recorded and will this still work,

[Guest NATTIE]

Data protection act letters can go to bishopsgate registered address or Goggarburn address in Edinburgh

[RobberBank]

It may be better to request the statements and go through them yourself to make sure you've got all the relevant information.

[lee in wales]

Hi helen mary, i think i just spoke to you in chatroom, you need to start your own thread as this is someone elses, if you look at the top of the natwest page, you will see a blue box saying start thread, click on that give it a title and then that will become your own, when you need to ask something then you keep with the same thread,

[ebonytanny]

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

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