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Call Serve/Credit Security - Does Anyone Have Any Info on These? "WON"


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  • 3 weeks later...

Have been having computer problems so haven't been able to post for a while:(

 

I received a reply in response to Curlyben's letter (post#20), from Debt Manager's Compliance Officer dated 2nd January which referred to Yorkshire Bank with no reference to the amount owing and on "real" headed paper from their Jamaica Street, Edinburgh address (not a standard "tick box" letter from their PO box address anymore) stating:-

 

"Thank you for your letter regarding the above account. All of your comments have been noted and your dissatisfaction is being dealt with under our complaints process.

 

I can confirm that I am investigating this matter and will contact you again when my investigations are complete. Please be assured that in the meantime, I have placed the account on hold."

 

So, I decided to see what they came up with next :rolleyes:

 

I received a letter from the Compliance Officer yesterday, interestingly dated the same date, 2nd January 2008. Again, with no reference to the amount outstanding:-

 

"Further to my letter dated 2nd January 2008. I can confirm my investigation is now complete.

 

I can advise that at the present time, our client, Yorkshire Bank, have been unable to provide a copy of the application form for the above account.

 

I can confirm that due to your comments, we have closed our file and you will receive no further correspondence from Debt Managers Ltd with regard to this matter.

 

If you have any further queries, please do not hesitate to contact myself on ........... The enclosed Financial Ombudsman Service leaflet provides details of how to complain within the next six months, if you feel Debt Managers Ltd have not assisted you in resolving this matter."

 

Can anyone spot the obvious?:D

 

Buy hey, am I bovvered?

 

DCAs Nil - Bo 3 :p

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Well done Bo :D

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Well done Bo. :D

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Thanks SSL :D - I just did as I was told - makes a change :lol:

 

First time for everything Bo. :p

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Oh great stuff Bo (>0

 

Well done you *BIG PATS ON BACK*

Lex

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