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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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will they still pay up help really worried***WON***


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first post to this site i am getting impatient i sent my allocation questionaire back to court on the 30th of march (taken in by hand) at morpeth court i have heard nothing yet i sent a copy to Lloyds solicitors with a copy of the spreadsheet of charges, will i ring the court today to see what is happening?

 

 

anybody else claiming at morpeth county court?

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Hi and welcome! :)

 

You can phone the court if you want to but I don't think you have had to wait a particularly long time so far. Things can take a while to move along at the court stage but it's nothing to worry about.

 

Good luck. Lucid :)

Mindzai & Lucid vs Lloyds TSB

*Won unconditionally with contractual interest (29.85% compounded)

Lucid's Account - £749.62 * Joint Account - £2019.64 * Mindzai's Account - £595.65

*All settled in full - 6/2/07

*Hearings - 7/2/07

*Prelims sent - 9/8/06

_______

GOT A COURT DATE? A guide to the later stages

 

[sIGPIC][/sIGPIC]

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hi all

 

well today is the final day for Lloyds to hand in there AQ friday the 13th unlucky for me or for the banks? will i phone the courts after 4pm to see if it has been recieved i phoned yesterday it had not been recieved the court did say that the judge may allow an extra 7 days for the banks (totally unfair)

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Whose side are the judges on?

 

The banks, as far as I am concerned, are given enough time to begin with and besides once the claim is lodged with the court and served on the bank they know what they need to do so why give them an extra 7 days?

 

If they cannot lodge the AQ by the stipulated deadline then that to me is tough tit and game over.

PPMAN159

 

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i live in sotland and have just lodged 4 claims at morpeth using an english correspondence address. would also be interested of others experiences of this court.

All comments are my personal views - if in doubt then seek professional advice. If you think i've helped then please tip my scales.

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hi all we are claiming back £6658 including interest we are at aq stage but my problem is Lloyds was meant to get there aq in on friday the 13th of april i phoned the courts on that date after 4pm the courts had not recieved it well its now monday the 16th what shall i do will i ring the courts to see if it has been recieved today or shall i just wait and see what happenes help confused.com!!!!!

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I should wait a few days nicole, the couts do alow a couple of days leeway for postal delays (these often happen to Lloyds)

 

Good luck

J

You may think that but . . ......

____________________________________

Total repaid to date £1947.58

 

Lloyds Currrent a/c £745.27

Moneyclaim filed 17th June

Defence and AQ 25th July. Case struck out 11 Aug

reinstated and hearing 15th Jan 2007

 

Lloyds loan a/c D A request expired 19th June

Proceedings under S7 Data Protection Act issued 29th June defence and counterclaim 27 July

Hearing Jan 3 2007

Listed final hearing April 2007-

Judge declared an interest and disqualified himself

new date to be set

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It seems that the banks do not strictly adhere to the time scales set down for them so as Crusty says, give them a couple of days, say untl Wednesday.

PPMAN159

 

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if they still have not got it in by that date what would be the next steps for me to take?

 

would a phone call to [problem] asking if they are prepared to settle since no aq had been sent make any differance??

 

all this is very confusing to me i am very blond and a bit dumb!

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Not being an expert I am not sure of the step to take should the AQ not be filed but I would not think that a phone call could do any harm.

PPMAN159

 

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  • 2 weeks later...

Lloyds have sent the aq back to court i rang the court yesterday to ask if they had asked for a stay but the lady could nt get the info as the case file was with the judge, i take it the next thing is a court date? where do i find the court bundle info?

 

any help gladly recieved!!

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hi, phoned the courts yesterday [problem] have not asked for a stay (good news) the court said i should have had a court date by now she said she will chase it up and type a letter for us, didnt realise this would take so long but i am geared up for a fight so wont be backing out:rolleyes:

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recieved letter from courts this is what it says

take note that the pre trial review will take place on

10th of july at 11.05am

when you should attend

10 mins are allowed for this pre trial review

 

thats it nothing about court bundle confused as to what will happen now

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from the threads that i have read it would seen pointless to phone them. apparently they just dont want to talk. also if you do want to try and neogoatiate a settlement i think it would probably be best to do it in writing so you have a copy.

Lloyds settled in full

£4010.02:D

 

Halifax CC settled

£417.00 :D

 

Lloyds PPI

£3672.15 Refunded off loan :D

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Guest ChloeJane

Hi there!

 

Ok - yes is the answer. When you take an action in the civil courts you need to allow for time and attendance.

 

You turning up and them not shows in your favour but as the Claimant you cannot afford to not be there!

 

A pre trial review is simply ensuring that prior to trial - all parties are on equal footing as sorts in what the trial is about, what is required of you.

 

It sounds intimidating but it isn't! Honest -

 

Have you looked at bundles?

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html

 

Don't worry at this stage - I feel sure there is a settlement somewhere so sit tight.

 

CJ

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