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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I need help please - ready to apply to Court ***WON***


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Recommended Posts

Scallyally

 

They did the same to me, said that they would defend and a couple of weeks later paid my account in full and sent a cheque for the rest. I am in Newcastle too. I used MCOL.

 

I have actually written to them today and said thanks but they still owe me more interest and the £50 June payment I sent them. But stay with it, you should be hearing from them They have paid me £1070 so far, I have told them another £94 and then they can see the back of me :D

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  • 2 weeks later...

This morning I received a letter from Capital One. "Whilst we do not accept liability for your claim, I have in an effort to resolve this matter without the need for a court hearing, refunded your full claimed amount of £670" I WON!!!!!!

 

Cant really believe it, I am ecstatic to say the least! For me it was never about the money (although that is wonderful!!) it was about the way they treated me as a customer and the way that they would never allow me to get out of the hole I was in caused by their overpayments.

 

The letter goes on to ask me to inform the court that this is now settled, can someone please confirm that I only need to do this once the cheque is in my hand as the letter states this will follow within 14 working days.

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Yes You're right. Only inform the court once you have CLEARED fuunds in your account. Well done Scally and congratulations:D

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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Received a letter from Capital One this morning:

 

"Whilst we do not accept liability for your claim, I have in an effort to resolve this matter without a need for a court hearing, refunded your full claimed amount of £670"

 

WOW I WON!!!

 

The cheque is to follow within 14 working days time am I to assume I do not contact the court until I have the cheque in my hand?

 

thanks

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Excellent!!

 

Please complete the bank survey……….and maybe a donation.

 

See here for advice after settlement:

http://www.consumeractiongroup.co.uk/forum/general/7261-when-you-get-your.html

 

Please PM a Mod with details of your settlement for the Litigation Concluded forum

 

Congratulations. Enjoy the dosh!!!

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Thank you so much!!

 

Ive just typed out that question again as the first one I couldnt see now I can, bizarre!!

 

I am so pleased.

 

If someone could let me know where to send a donation to I would be more than grateful as without this site I would not be getting my money back. The support and advice from this site has been absolutely wonderful and I am eternally grateful. Might not be a huge huge amount of money but the fact that little me can win against them makes me feel great!!

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Hi Scallyally

 

Congratulations on your refund...

 

To make a donation, go here and click the button "Make a Donation"

 

http://www.consumeractiongroup.co.uk/sitemap.php

 

uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Thank you UKAviator!

 

I dont have paypal or a credit card is there a way I can pay in cash? Also I need to PM a Mod with details of my successful claim, what details do they need and how do I PM them?

 

Many thanks

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Hi Scallyally

 

Do you have a Solo / Maestro card with your bank?. The system will accept that. If you PM me or a MOD with your details of your win, Case number, date concluded,amount, we will add it on for you.

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Hey,

 

Can someone help me please? I would like to request charges from Capital one as they keep adding things such as "Cash interest", "Cash Advanced Fee", "Purchase Interest" onto my bills, then when they have pushed me over my credit limit by adding these they then hit me with a, "overlimit charge"!

Does anyone have some templates to help me please?

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Bulmer

 

It will be useful for you to start your own thread, that way you can seek advice and there will be plenty around to help. You can claim back overlimit and late payment charges, as well as returned cheque/direct debit charges if you have any. Have a good read around this forum and if you follow the procedure step by step you will be successful. You will find all the templates you need in the link below.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

Hope this helps.

 

glav:)

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  • 2 weeks later...

Hi again, Ive still not received a cheque and ive worked out that the cheque should be here by next Thursday which will be 26th July. They said 14 days so with weekends taken out that is the date I get. Is this normal? I also received a form from the court giving them until 11th August to pay me and for me to check the box and return it to the court so that they knew I had been paid. Along with that form came a letter from Capital One saying that they had paid me and cheque would be with me in 14 days, not working days I might add. Am I just being impatient and what if no cheque by this time next week? Obvisoulsly then I have to inform the court that they have not paid me?

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Hello

 

That's right. If you have'nt received it by say Tuesday, chase them on the phone for your money. Let them know the clock is ticking.

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Hi Aviator. Do you have their phone number. Seems to be a closely gaurded secret. Just want to jiffy them along and let them know I'm on THEIR case!

Keep the faith. EiE.

 

Capstone Mortgage 'Services' - Sub-prime garbage - unlawful behaviour/MULTIPLE consumer abuse, TOTALLY in Defiance of REGULATIONS and the law

 

http://www.fsa.gov.uk/pubs/final/gmac_rfc.pdf

 

CONTACT CIB Here

 

http://www.insolvency.gov.uk/Complaintformcib.Htm

 

Kevin Hughes(Compliance Manager-main) @ 02920 380 633

 

Lee Jenkins(prosecuting Amany Attia) 02920 380 643

 

Mark Youde(accounts compliance) 02920 380 955

 

Charlotte Allan @ 0207 596 6108 investigating all the Lehman lenders

 

Jeremy Pilcher 0207 637 6231

 

NO KAGGA LEFT BEHIND...

 

"We would not seek a battle, as we are; Nor, as we are, we say we will not shun it"

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Cheque is now nicely clearing in the bank!! As of Monday I will officially have my money back!

 

Still need to sort out a donation though and also send my details to a mod to be added on.

 

Will keep you posted as I will believe it when ive got my hands on the dosh on Monday!:D

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Hi Aviator. Do you have their phone number. Seems to be a closely gaurded secret. Just want to jiffy them along and let them know I'm on THEIR case!

 

 

Number i have is 0800 952 5150

 

Tried that a few times when Robert Udy was around. Not sure if it is that office still.

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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