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A/c Closed No Statements After 3 Requests!


squash72
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HI EVERYONE:-)

 

JUST A LITTLE ONE - I HAVE BEEN SENDEING LETTERS TO HSBC FOR MY SIS . 1 JOINT ACCOUNT AND 2 CREDIT CARD ACCOUNTS - ALL THE ACCOUNTS ARE CLOSED AND MY SISTER HAS ALSO MOVED - SHE IS IN CONTACT WITH NEW OWNERS OF OLD ADDRESS - AND NOTHING REC'D

 

I SENT THE S A R ON 31ST JANUARY - NO RESPONSE:x

 

THEY ONLY SENT 1 OF THE CREDIT CARD STATEMENTS - NOT JOINT AC. - SO THEY OBVIOUSLY GOT THE LETTER.

 

CHASER LETTER SENT 16TH APRIL

 

SECOND CHASER LETTER SENT 18TH MAY RE COURT ORDER ETC

 

STILL NO LUCK

 

SHOULD SHE GO INTO A BRANCH AND REFUSE TO LEAVE ;) UNTIL SHE HAS THEM - WHY AREN'T THEY COMPLYING - SHE SENT ALL MAIL BY RECORDED.

 

ANY ADVICE ON WHAT TO DO NEXT WOULD BE GREAT!!!

 

SQUASHY

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  • 4 weeks later...

Hello

 

Well It Makes A Change It Wasn't Hsbc That Was At Fault Here - My Sis Rec'd Her Statements - But The Date Stamp On The Envelope Was 28th March 2007 Only 2 Months Late - Royal Mails Fault Maybe????

 

Another Question Again Please

 

I Am Now Going Through Her Statements And The Explaination Her Statements Says "total Charges" Ranging From £10 To £200

 

Am I To Put That On The Charges Spreadsheet??- :|

 

An Continue As Normal

 

Thanks Again

 

Squashy

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