Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cheddar V Natwest **WON**


cheddar
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6256 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 204
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Righty-ho i rang the bank about an hour ago and they said they have sent something out but it mustn't have got to me so they're sending it out again. She said it is deemed as served on the 15/09/06 this is the date is was served on Natwest then? That NatWest have 14 days from then? Me confused! lol! she did say that the info would give me the dates and wotnot but i'm impatient! :D I think i am right in what i am saying though, my getting giddy before thought it was 14 days from when i took it in :( Never mind!

Ex CAG helper ^_^

Link to post
Share on other sites

Backtrack completely, you were right the 1st time round, and I f****d up! :mad:

 

It is 14 days to either acknowledge or lodge a defense, if they acknowledge, they get 28 days from date of issue.

 

Not only did I mislead you, I have now realised I messed up my Natwest claim all those months ago. :mad: I misunderstood what it said on my AoS them and have been mistaken and have misled people since.

 

Sorry, sorry, sorry. :-(

Link to post
Share on other sites

Not to worry bookworm, it doesn't seem to have harmed anyones claim ... be calm!

NatWest:

Sent LBA on 12 May.

Submitted MoneyClaim on 30 May.

Acknowledged 7 Jun, 3 Jul deadline for response

Defence filed 4 Jul

Received their copy of AQ 21 July, awaiting court date

*********** SETTLED IN FULL - 17 August *************

Egg Card:

Requested Payment Protection Refund on 20 May,

Sent Data Protection Act request, egg acknowledged,

8 Jul deadline for response.

26 Jul: Sent Prelim Letter

01 Sep: Sent LBA

Citibank:

Not Started

Link to post
Share on other sites

Backtrack completely, you were right the 1st time round, and I f****d up! :mad:

 

It is 14 days to either acknowledge or lodge a defense, if they acknowledge, they get 28 days from date of issue.

 

Not only did I mislead you, I have now realised I messed up my NatWest claim all those months ago. :mad: I misunderstood what it said on my AoS them and have been mistaken and have misled people since.

 

Sorry, sorry, sorry. :-(

 

Aww don't worry, you can't be right 100% of the time Bookworm! We learn by our mistakes! :D Will keep everyone updated! So 16/10/06 to defend is correct then? lol!

Ex CAG helper ^_^

Link to post
Share on other sites

  • 3 weeks later...

Okay so this plops thru my door this morning:

 

DEFENCE

 

1. This defence is filed and served without prejudice to the defendents case that the POC do not disclose reasonable grounds for bringing a claim against the claimant to recover the bank charges (and onterest thereon) referred to in the POC or any other sums. In the event that the claimant does not properly particularise their claim then the defendent will apply to strike out the claim and/or for summary judgement in respect of the same.

 

2. On allocation the defendent invites the court to direct that there be a case management conference in order for the court to consider the making of appropriate orders to give the claimant the opporutnity to properly particularise his claim.

 

3. No admissions are made as to what charges have been debited to the claimants bank account.

 

4. On relaiont to the allegation that the bank charges amount to an unenforceable penalty the defendent pleads as follows:

 

4.1. In order for the claimant to sustain a claim that the charges debited by the defendent are in nature of a penalty he will need to plead and prove a) the clauses pursuant to which the chagres were applied; b) that the charges were applied due to a breach of contract by the claimant; and c) indentifying in each case the particular breach of contract (by reference to appropriate terms of the contract) that the charge related to. As presently pleaded the claim does not plead these matters and therefore does not disclose reasonsable grounds for bringing a claim that all or any of the charges referred to in the POC have been applied pursuant to an unenforceable penalty cluase.

 

4.2 Until such time as the claimant pleads the matters referred to in paragraph 4.1 above the def is unable to plead to the claim brought against it and therfore (pending the provision of full and proper POC) at this stage denies that any charges have been applied to the claimants bank a/c pursuant to unenforceable penalty clauses.

 

5. In relation to the allegation that the contractual provisions pursuant to which the charges have been applied are invalid pursuant to the UCTA 1997 and/or the UCTCR 1999 and/or section 15 SGSA 1982.

 

This then goes on about the UCTA/UCTCR/SGSA and what parts it does apply to etc the same as everyone elses

 

6. The claimant is time barred from bringing a claim of unauthorised bank charges prior to 15 September 2000 by the provisions of Section 5 of the Limitation Act 1980.

 

7. Save as hereinbefore appears the defendamt joins issue with the claimant on their claim(s) and denies that it is liable to the claimant as alledged or at all.

 

STATEMENT OF TRUTH

 

Blah blah....

 

What worries me the most is paragraph 2. about wanting a management conference! and after that saying i haven't done a sufficient POC (i know they say that to everyone but still). Also para 6 bothered me greatly, why am i time barred? when i asked for my money back in april/may 2006???

Ex CAG helper ^_^

Link to post
Share on other sites

DEFENCE

 

1. This defence is filed and served without prejudice to the defendents case that the POC do not disclose reasonable grounds for bringing a claim against the claimant to recover the bank charges (and onterest thereon) referred to in the POC or any other sums. In the event that the claimant does not properly particularise their claim then the defendent will apply to strike out the claim and/or for summary judgement in respect of the same.

 

Claimant??!! don't they mean defendant??!

 

useless beggars, theyve been xeroxing the same old set of defence papers for months!

 

dont worry cheddar, this is a carbon copy of what i got 3+ weeks ago.

they offered me over half my claim last week.

ignore it and wait for your allocation questionnaire if you havnt received it already. you can write acknowledging receipt of defence. did you get CPR18 questions?

 

its all totally standard and your case will hopefully (!) follow the exact same pattern as all the others.

 

good luck hun:)

Link to post
Share on other sites

You know i wondered that in para 1. they should mean defendant shouldn't they? Fools! lol!

 

I will acknowledge receipt out of courtesy so should I say that I feel i have answered all those questions and that if the court want more info it is up to them to ask for it, is there a template on here anywhere? Or shall i use the one in Michaels sticky thread?

 

No mention of cpr18....

 

Also did yours say that you were time barred? I haven't seen this anywhere else???

  • Haha 1

Ex CAG helper ^_^

Link to post
Share on other sites

I thought as much thank you, so i just write a letter back then acknowledging the defence and saying that i have covered everything they are asking for? Do i sent this to the court and copy to cobetts or....?

Ex CAG helper ^_^

Link to post
Share on other sites

pretty much thats all you need to do, perhaps include reference to the fact that you have supplied their client with a schedule of charges twice and that should more than suffice.

they keep saying that we have not properly particularised our claims.

its just smoke and mirrors!:grin:

 

ps, just cobbetts at this stage. all correspondence will be seen at court stage if you had to produce a bundle. somehow i doubt it!

Link to post
Share on other sites

Nice one will come up with something later, the fact that my printer went bang the other day doesn't help much tho! Grrrr will have to go to the library i think. :(

 

Do i send it to court and cc to cobbets anyone? Do i have to send court a copy??

Ex CAG helper ^_^

Link to post
Share on other sites

Bankfodder's advice to a similar question:

 

However I am quite sure that even if you take extreme care you will still get these letters from Cobbett's and other solicitors.

 

Make no mistake that the banks are conducting sham litigation. If they were claimants they would be judged to be vexatious. Cobbett's strategy is impoverished and is designed to weed out the feint of heart and those who are not properly prepared.

 

I am quite sure that they are achieving quite a good rate of claims being abandoned people accepting reduced settlements.

 

If you received a letter from Cobbett's or other solicitor then my suggestion is that you should write your reply to the court and copy it out to Cobbett's. Do this particularly if you have already supplied the schedule of charges. You should make it very clear to the court that the bank has had full details of the claim on at least two previous occasions and that you are now supplying them with a further one.

 

Make it clear to the court that Cobbett's request is a standard letter which is being distributed to all claimants regardless of the way that their claim is constructed and that it is designed only to frustrate and to intimidate.

 

Copy the letter out to Cobbett's. Do not dignify them with a direct reply.

 

Don't worry too much -- you can be sure that by now the courts throughout the United Kingdom are well aware of what is going on and are deeply suspicious of the banks and their so-called legal representatives.

Link to post
Share on other sites

I sent my acknowledgement of receipt of defence and CPR18 to Cobbetts, but after reading BFs point, I wish I hadnt bothered!

 

Although I did state that I found their CPR18 request intimidatory and that i would draw it to attention of the judge etc.

 

Actually this is a really good point by BF. There is a sticky about cases being transferred to the Mercantile courts to try and force a case (or several) properly, because the courts are tiring of this influx of court time -wasting. (All judges pet hate!)

If we send all responses to the court instead of dignifying Cobbetts with responses to their intimidatory letters, and just copy these letters to Cobbetts, hopefully Cobbetts and all the other law firms representing the banks, will realise that these tactics will count against them in the end.

 

Please OFT.... do something!

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6256 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...