Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

maybelline v Halifax ***SETTLED IN FULL***


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6245 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

thanks Tinkerbelle, they do send me the Claim No I suppose, the clerk at the Court said they would be in touch by post.

 

sorry, this is probably easy to find on the forum also, just a bit excited! thanks for support from all.

 

Yes they will send you a sheet that lists the Claim number and also the date the claim was issued.

Link to post
Share on other sites

  • Replies 192
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Received today, offer of £125.00 in full and final settlement, enclosed a form to sign and return.

 

I will delete the 'full and final settlement' part and accept the offer in part payment - ok? Adding a sentence making clear that I will be pursuing the rest of the claim.

 

 

also enclosed, standard letter, 'we incur costs regardless of the shortfall involved and it is fair to pass this on to customers involved' and prepaid envelope Leeds address to Redress Assessor.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

Received today, offer of £125.00 in full and final settlement, enclosed a form to sign and return.

 

I will delete the 'full and final settlement' part and accept the offer in part payment - ok? Adding a sentence making clear that I will be pursuing the rest of the claim.

 

 

also enclosed, standard letter, 'we incur costs regardless of the shortfall involved and it is fair to pass this on to customers involved' and prepaid envelope Leeds address to Redress Assessor.

 

You have already issued court papers have you not?

Link to post
Share on other sites

yes, issued on 29th, so I think this offer is in response to the LBA rather than that. I am wondering if I should accept as I am meant to show that I am not obstructing their efforts to negotiate or just ignore this until I get a response on the Court papers.

 

ok, see what you mean now - I am pursuing the claim because I have issued the court claim, so I just adjust the sum if they pay up their offer of £125.00 (sum claimed is £1700 plus)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

thanks, I did not pay the £120 fee because of my benefits, benefits the bank in the past have been happy to wipe out with their charges.

 

I am very motivated to continue to fight because I believe in this site and what we are all trying to accomplish together, many thanks.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

Hello, I have been having lots of problems logging onto my halifax ac lately and just got my card declined for cashback even though in credit, took funds from wall at same supermarket?? do they 'interfere' with the processing just to make life hard :(

 

oh well I have other accounts I can use if nec!

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

Hi

 

The day after i recieved an offer settling in full i had my account closed.

 

They say its because i was overdrawn for such a length of time, but these were charges that i was disputing and had included in my claim.

 

So beware they might've closed it, but under the banking code, they are not allowed to. check out the banking code bulletin board.

 

Banking Code Standards Board

 

Dinky:)

 

PS i still have not recieved any money from them, i was supposed to have recieved a cheque today, but we'll see what mondays post brings.

Halifax: 28/06/06 Data protection letter sent

Halifax: 12/07/06 Recieved statements

Halifax: 12/07/06 Sent prelim letter requesting £4081

Halifax: 15/07/06 Recieved blah blah blah

Halifax: 25/07/06 Sent letter before action

Halifax: 09/08/06 N1 court claim filed at local county court

Halifax: 14/08/06 Received offer of £273

Halifax: 14/08/06 Confirmation from court papers will be served on 12/08/06

Halifax: 15/08/06 sent letter refusing offer.

Halifax: 24/08/06 Settled in full

Link to post
Share on other sites

thanks dinky, that is a useful website, an interesting read in relation to what the banks have done re: charges, sounds like a material breach to me since I would argue they knew what they were doing - anyway, will wait to see if I receive any response to my court claim this coming week?:(

 

I do hope they sort yours out soon, how can you withdraw your money when they return it if they have closed the account??:rolleyes:

 

defies logic I reckon, best of luck, keep watching the post!:)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

back again, no word from the court or them, I have not returned their offer letter - should i??

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

just spoke to the court, they did not serve until 0309 so they have 14 days from then, the court said 18th for them to reply? if they acknowledge then they have more time I think. will wait and see.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

Hi,

 

The court worked it out as 14 working days for me, and that was around the bank holiday aswell...my timetable was calendar days...but it will work out in the end...just sit tight.

 

Still no cheque from the bank...if its not here tomorrow they will have yet another phone call from me.

 

Dinky:)

Halifax: 28/06/06 Data protection letter sent

Halifax: 12/07/06 Recieved statements

Halifax: 12/07/06 Sent prelim letter requesting £4081

Halifax: 15/07/06 Recieved blah blah blah

Halifax: 25/07/06 Sent letter before action

Halifax: 09/08/06 N1 court claim filed at local county court

Halifax: 14/08/06 Received offer of £273

Halifax: 14/08/06 Confirmation from court papers will be served on 12/08/06

Halifax: 15/08/06 sent letter refusing offer.

Halifax: 24/08/06 Settled in full

Link to post
Share on other sites

received today - Notice of Issue from the Court, claim issued 010906, (I actually went in with the documents on 290806?) sent to the defendant by first class post on 310806 and will be deemed to be served on 030906. the defendant has until 180906 to reply.

 

I have a Claim Number:)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

quick update -

 

just had an offer on phone of refund of charges plus interest for last 6 years, reason given that the statue of limitations prevents them refunding the rest, and stated that this was so right across the industry??

 

strange since we all know that 'the industry' has refunded more than six years?

 

(it is a difference of approx £300.00.)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

Im at the same stage im trying for the extra lol

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

should the banks be quoting this bit of legislation as if it was written to be interpreted the way they have??

i.e. I believe they are wrong to use statute of limitations in this issue and it is being challenged by some on here and the banks have already repaid more than six years so why one ruel for some and not others? shall I proceed to court with this??

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

I am obviously you have to make up your own mind about it

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

yes, thinking out loud really:)

 

I think I will proceed to court.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

:D

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

received my offer letter today, offer is on a commercial basis but rather strange then that they will defend the remaining sum which is approx a fifth of total? as this does not make commercial sense does it? what is achieved by bank winning/losing on commecial basis this small sum rather than the whole.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

basicaly what they are saying is that for them to defend in court will cost them money, so they will pay you £xxxx amount and hope you will accept it, using the 6 year rule as their get out clause

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

On 11th Halifax rang me at home and offered to pay most of my claim barring approx 1/5 and stated the statute of limitations as their reason. I asked for this in writing and on the phone they also said yes you have seven days to reply.

 

On 12th they notified the Court of their intention to defend the whole claim.

 

So how does that work? They had already decided to defend the whole claim while at the same time offering most of the claim over the phone. So, today I received the notice of Acknowledgement of Service Filed indicating the intention to defend whole claim (dated 12th).

 

According to my notes they had until 18th to acknowledge, so now they have bought an additional 14 days to 2 October I believe. I accepted their offer of part payment in writing and they stated in their letter they would defend the remaining part only, I am confused as they have contradicted themselves. Also, the letter from the Court states the defendant has 28 days to file a defence from the date of service of the claim form with particulars of claim, or of the particulars of claim, to file a defence (this is from my original file date isnt it)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

Link to post
Share on other sites

I was also offered a small amout of my claim saying they were willing to pay this but will defend the remainder using statute of limitations as their get out clause am still awaiting a response.

 

They have 28 days from acknowledgement of service to file their defence

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...