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    • So Johnson's latest missive to Macron, published online before Macron saw it, has possibly had the opposite effect of what was intended [unsurprisingly] and Patel has been disinvited to the ministerial meeting on borders and migrants in Calais tomorrow.   One of the things the French are particularly not happy about is that Johnson wants to send back to France anyone who lands in Britain from a small boat, as he seems to want to brand them all 'illegal'.   Can someone explain to me why the French would want to do this? Many asylum applications are accepted, but a lot of the people crossing are doing it because there aren't legal routes for them.
    • Good morning.   Couple of things  here.    1. Kwik Fits own MOT inspection revealed that the tyres were in line with motoring law and the Government guidelines - the previous tyres obviously me with all  standards for safety and the law.  2. Kwik fit obviously apply a 'best practice' standard which is clearly higher than the legal requirement and indeed makes sense. The law is of course a minimum legal  requirement and of course to be well above the law and to make sure you are safer than just safe makes sense for those that understand these things.    Were the removed items offered back to your mother. The return of parts of is a default option in order to provide the chance of second inspection and to allow the risk of independent inspection - therefore making sure that only parts that needed replacement were actually replaced.It is still common practice, not sure about KF   it does sound like your mother was put under a good deal of pressure, something that all Kwik Fit staff are trained to do - sell/upsell I was one of the first managers to go through their new training programme as a manager (1980 - 81) having previously worked for Euro Exhaust - and having never used once since, nor would I.    I would be inclined to ask them for the evidence that these tyres needed replacing,  ask them why it was not explained about their own higher standards for tyres, and put it to them that they have taken advantage of an elderly member of the public but don't threaten anything.     All of this  is pointing to an oversell to an elderly woman - an easy mark in my opinion.     There is also the issue of their own guidance- they recommend inspection at least every five years!    From their website.  How long do tyres last? There is no standard rule for how long tyres should last before they need replacing. Generally, it is recommended that front tyres should last for approximately 20,000 miles and rear tyres should last 40,000. However, many factors influence the rate at which tyres degrade; including driving conditions, weight carried, and driving habits. Fast driving and harsh weather conditions can lead your tyres to deteriorate much faster. At Kwik Fit, we recommend that you have your tyres professionally checked at least once every 5 years. If you think your tyres are getting close to needing replacements , or even just for peace of mind, why not bring your tyres in to Kwik Fit for a free tyre check."   I hope that helps.   
    • Yes snowing here near Bristol, but not settling yet.    
    • The dealer told me to get the bill made out to them which I have done. The garage still hasn't been paid but the invoice has Vulcan Motor Company on it 
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Hi all. been looking about for a while before registering and havent seen anybody mention they do this so hopefully someone will be able to point me in the right direction.


Got my statements and added up over £2200 in charges :eek:, sent my first letter away and recieved the normal "our charges are fair and competitive" reply. I mean FAIR AND COMPETITIVE... lol have you ever heard as much rubbish.


Sent my second letter away and recieved another letter saying they were looking into it. Today i came home to another letter offering me £750 because they were only offering to refund me the difference between what the OFT calls a fair charge (£12) and what they actually charge.


Im in scotland and have read up on claims and kinda think that trying to claim over £2k is a lot of hassle with the scottish laws. Has anybody tried phoning the A&L to negotiate the ammount they offer? I know that this is possible with the halifax because 2 people from my work have done it.


If they were to offer me even half my money i would take it.


Any input would be much appreciated :)

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