Jump to content

mia vs BOS business banking


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5221 days.

If you need to add something to this thread then


Please click the "Report " link


at the bottom of one of the posts.


If you want to post a new story then


Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 



Recommended Posts

Hi need some help. Tried to get money back from Bank of Scotland but they refused so now have went to financial ombudsman. The bank owes me under 3000 pounds in charges. Ombudsman got bak to me today stating that the bank has offered me 1280 pounds and he really thinks I should take it.


The ombudsman said that please be aware though if you want to claim the full amount that it is only default charges that are in dispute and not service or management fees.


Can you claim for excess overdraft fee and availability fee.?


Please can someone help.



Link to post
Share on other sites

i dont think you can reclaim the availability fee, that would be an arrangement fee agreed when you set up an overdraft if i remember right!?


You should be able to claim excess overdraft fees though, as these will be penalty charges applied for going over your overdraft.

Link to post
Share on other sites

hiya. so can i reclaim excess and returns items fee.? dont want to sound daft but if the financial ombudsman is saying i should accept half the amount i asked for is this correct.


cheers mia

Link to post
Share on other sites

yes you should be able to reclaim all charges for returned items, excess fees etc. basically all 'penalty' charges. the only things you can't reclaim are things like your monthly charges (charges for depositing cash/cheques etc) or facility arrangement fees


If you are sure it is penalty charges you are reclaiming then go for it!

Link to post
Share on other sites


  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...