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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Me v Ulster Bank


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Recommended Posts

diane120676,

 

Hi and welcome to the CAG site.

 

You've definately taken the first step into claiming back what's rightfully yours.

 

Spend time reading the FAQ's and the Step by Step guide as this will stop you making mistakes along the way. Use the letters and spreadsheets in the Templates Library as these have all been tried and tested in successful claims. Read as many threads as you can especially ones that relate to your bank. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

 

Don't be afraid to ask any questions, no matter how stupid they may seem, but please remember that any advice that you receive is normally based on experience only and that you should seek expert advice if required.

 

Once you start the process of your claim remember to open a thread in the relative bank forum, this will enable you, and others helping you, to keep track of your claim.

 

Good luck with your claim.

 

 

Useful links to help with your claim

 

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

 

Letter Templates

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/

 

Interest Spreadsheet

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Court N1 form

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

Mcol Particulars of Claim

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/34887-5-money-claim-line.html

 

There is a forum for Ulster Bank claims. If you click on the link you will find other claims against Ulster Bank.http://www.consumeractiongroup.co.uk/forum/other-institutions/

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Thanks for the advice - im claiming back nearly £4K from the ulster bank. I got a letter from them on saturday telling me the cahrges were fair - but they didnt even offer a goodwill gesture :mad:. I have sent them the 7 day letter telling them if they havent settled by the 13th June I am going to lodge a claim in court. Hopefully they will come up with some sort of offer beforehand.

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Thanks for the advice - im claiming back nearly £4K from the ulster bank. I got a letter from them on saturday telling me the cahrges were fair - but they didnt even offer a goodwill gesture :mad:. I have sent them the 7 day letter telling them if they havent settled by the 13th June I am going to lodge a claim in court. Hopefully they will come up with some sort of offer beforehand.

 

The second letter is 14 days the same as the first. Please read through teh FAQs and the step by step instructions to avoid making mistakes.

 

I have moved this thread for you.

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  • 2 weeks later...

Thanks for that. I havent heard another word from the bank so i have gathered all my peperwork and im heading for the courts tomorrow to apply for the civil bill. Do i need to take all of my statements with me or just the sheets with the charges on them or any of the statements?? I have the spreadsheet and all the correspondense between myself and the bank.

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HELP!!! I went to the court on Friday with all the relevant paperwork and was told by the admin staff in both lisburn and belfast court that I need a solicitor to deal with my claim because its nearly £4K. Have you heard of this?

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Am meeting my QC this afternoon to discuss issuing civil bill for reclaiming of unlawfully levied charges. It appears that solicitors are required to issue a civil bill. Obviously when I win my case then the bank will have to pay the legal bill as well.

 

Has anyone out there already got their money back from the first trust?

 

Has anyone got a copy of First Trust T&Cs from c.1994?

 

Good luck to everyone concerned.

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Am patiently waiting to hear from the bank - sent my civil bill off last monday they will prob leave it to the last minute. Has anyone else got this far - just wondered how long it takes to get everything finalised?? :confused:

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cant say much but mines sorted - just have to sign a few things and wait on it rolling in !!! :D:p:):D :D Thanks to everyone for your help and to anyone that hasnt got theirs settled - just be patient and it will all work out in the end :D xx

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