Jump to content


Abbey letter going out today


Please note that this topic has not had any new posts for the last 5465 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I have actually kept my bank statements from Abbey and so I plan to send them the first letter straight away. They have benefited to the tune of £2,498 from me during the 6 year period, although they haven't had anything from me in over 18 months.

 

Before I send them the letter on the website, should I be adding the interest figure to this sum? I have plugged in the numbers to the excel spreadsheet and this adds a further £455.

 

Please let me have your comments. Between the Abbey and Halifax (who I am also looking to chase) I have paid £6,344 in charges!

 

Thanks.

Link to post
Share on other sites

It's in the FAQs but no, interest is added when the claim goes into the court office.

Why didn't you know this?

Link to post
Share on other sites
  • 2 weeks later...

In response to my letter of 7 March 2006, I finally received a reply on Saturday 18 March from Abbey plc (although their letter was dated 13 March).

 

In her (unsigned, automated) letter, Dawn Hoyle (Head of Customer Satisfaction) was very sorry that I was unhappy. She wants to look into this matter and hopes to come back to me within 4 weeks. Also she pointed me in the direction of their Customer Satisfaction Leaflet which was apparently enclosed (not).

 

This morning, I sent them a fax with a hard copy in the post advising them that their timescales were unsatisfactory and that unless payment was received in full within the timescales mentioned in my first letter (i.e. 2 more days) I will be filing with the county court.

 

Will this prompt a response? Probably not, however I will be completing the claim form on line on Wednesday morning.

Link to post
Share on other sites

I doubt anything will speed up. Keep to your timetable, file a claim - that does bring a response.

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

Link to post
Share on other sites

I have filed an HMCS Money Claim online this morning against Abbey as they have not come back to me with anything meaningful within the 14 day deadline stated in my letter. £2,960.27 + court costs.

Link to post
Share on other sites
I have filed an HMCS Money Claim online this morning against Abbey as they have not come back to me with anything meaningful within the 14 day deadline stated in my letter. £2,960.27 + court costs.

Can we have all fo the details including claim number for our litigation section please

Link to post
Share on other sites
  • 12 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Link to post
Share on other sites

Please note that this topic has not had any new posts for the last 5465 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...