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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Justbrilliant -v- Natwest ***WON***


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Hello peeps. Wondered if someone might be able to answer my simple question? I have followed the procedure of letters up to the point where i started MCOL last week. The date of Issue was the 31/5/07. Does the 14 days that NatWest has to reply include weekends or is it deemed as "working days" only? i.e. is the 14 days up on the 20/6 or 14/6? Thanks!

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Hi all, advice please. Just received offer for full amount minus interest from Natwest. Letter was dated one day before I started MCOL, yet it turned up today, 8 days in the post??????

As i have started MCOL but they havn't acknowledged yet, should I stick it out and hope i get a settlement plus the interest, or accept their offer?

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Entirely up to you whichever way you want to play it. You've paid the MCOL fee now which Natwest are unlikely to pay back, you could try ringing them and asking if they'll up the offer to include it, but its unlikely I would have thought. And you certainly won't get the 8% wihtout going to court.

Depends if you want to go all the way or not and get the fees plus the 8% when you get a settlement. Its your call, only you can decide, but whatever you decide, we're all right behind you.

 

Wendy x

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Deal or no deal the decision is yours. Is the interest alot ? and are you in need of the settlement urgently. If you are not in need of the money urgently then carry on. Its your money taken unlawfully from your account and you have a legal right to claim it back. Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Well done and congratulations, you're just a few days ahead of me with my first Natwest mcol....hope I am up soon!

 

Thanks for your inspiration, it is a real encouragement to read the success stories!

Yode

 

Yode v Egg - smashed after 4 weeks

Yode v NatWest battle to the end (mcols issued) waiting retaliation

 

 

Sign the petition to the Prime Minister here:

http://petitions.pm.gov.uk/bankcourts/

Thanks

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Bank - NATWEST

CLAIMED - £5489.99

SETTLED - £5489.99

 

Took about 3 months from start to finish and got the the stage where COBBETTS defended my money claim online submission.

 

Then out of the blue 7 days later, got the letter offering my full amount minus interest.

Please note, this was purely as a goodwill gesture and in no way an admission of liability! YEAH RIGHT NATWEST!!!!

 

 

Stick at it, it can be done!

 

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"Just brilliant for you." CONGRATULATIONS and Well done. A real sprint. :)

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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