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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
    • Well tbh that’s good news and something she can find out for herself.  She has no intention of peace.  I’m going to ask the thread stays open a little longer.   It seems she had not learned that I am just not the one!!!!  plus I have received new medical info from my vet today.   To remain within agreement, I need to generally ask for advice re:  If new medical information for the pup became apparent now - post agreement signing, that added proof a second genetic disease (tested for in those initial tests in the first case but relayed incorrectly to me then ), does it give me grounds for asking a court to unseal the deed so I can pursue this new info….. if she persists in being a pain ? If generally speaking, a first case was a cardiac issue that can be argued as both genetic and congenital until a genetic test is done and then a second absolute genetic only disease was then discovered, is that deemed a new case or grounds for unsealing? Make sense ?   This disease is only ever genetic!!!!   Rather more damning and indisputable proof of genetic disease breeding with no screening yk prevent.   The vet report showing this was uploaded in the original N1 pack.   Somehow rekeyed as normal when I was called with the results.   A vet visit today shows they were not normal and every symptom he has had reported in all reports uploaded from day one are related to the disease. 
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Abbey have made me an offer!!!!!!!!


JAG82
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Thanks

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Hello fellow claimers!

 

a little bit of back info ground first........

 

I am currently waiting for confirmation that my claim has been sent to my local court, i had a little problem where my claim has been reloacted 4 times now! none of which are anywhere near me? after several telephone calls to the various courts each time a called it had been moved again, chasing the dam thing up and down the country!!!! one minute i need an AQ the next i didn't!

Between all this going on i followed some advice that i'd found on a thread about sending Abbey a nudge letter, suggesting that we settle in a timely manner etc etc. Much to my amazement i arrived home on Friday home to find a letter from Abbey........offering me a portion of the money back (random Abbey figures again that make no sense) in fact the amount is £80 short of the actual charges i am claiming.

I know i have read thread on here saying "stick it out for the fully amount your get it etc" but i wondered if anyone could tell me where i stand now, if i can go back and gently say, if they give me the full charges plus the court fees i'll go away???!!! any advice would be greatly appreciated??!!!! is anyone else at a similar stage???

 

thanks!

:) :) :) :) :) :)

JAG82

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Nice one I am nearly there I am waiting a court date thus will telephone after a few days to nudge I will be completely honest with you I am looking and @£4200 and I was offered £2600 after I gad sent the LBA ( rejected) I will negotiate and I mean negotiate for something in the region of £4000 I under stand that this falls short But every one is different and have circumstances that are particular your own and Families needs. So a fiver here or there aint guuna be a great loss except pride. I am looking for closure and not ever get myself in this situation again. This is my views and views only All the best in your claim. :D

Master Sun SAID:

Ultimate Excellence Lies Not in Winning Every Battle

But In Defeating the Enemy Without Ever Fighting.8-)

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Hiya,

I was sort of at the same stage as you although I had my court date. Three weeks before the date I had an offer £50 less than the original amount but not including interest and court fees. I emailed Inga and said no, i'll only accept full settlement and she emailed back to say no. I also sent a copy of the email via post along with my cort bundle and a week later i recieved a letter from inga offering the full amount. I know its easier said than done but if you can I would stick it out and keep fighting.

 

Tanya xxxx

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Hi Guys

 

Stick with it!! My court date with shAbbey is 11th June. I received a call from them last Tueday offering me a settlemtn of £1600 (my claim was for £2030). I emailed them on Wednesday morning to say no thanks, will continue with court proceedings. Got an email back from them within about an hour offering me full and final settlement for the full amount!! I of course accepted and am now waiting for the money.

 

They tried all sorts of tactics, including telling me that even if i won i wouldnt get the full amount as the court would decide on a suitable charge per transaction which would be deducted from the claim ... complete cobblers, which i found out thanks to the guys on here. If you want to stick with it I would say go for it. You've come this far :D

 

See my thread at http://www.consumeractiongroup.co.uk/forum/abbey-bank/93962-settlement-offer-received.html

 

Good luck

 

Vicky

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Thanks guys.........

 

that's given me the confidence to go tell Inga to poke it! were see what happens i at least want the full charges + the court costs the interest is a bonus in my opinion! were see what happens!!! your right i've come this far! :)

JAG82

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Hi all

 

I`m waiting to be allocated a court date and don`t know whether its worth giving them a nudge. I`m claiming £5000 + 120 court costs, they havent offered me anything at any point and now i`m starting to panic a bit. would love to hear what you guys think

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m3lavo

 

Firstly

 

You need to start your own thread so that we can see events in their natural timeline, but no i wouldnt even consider contacting them yet until you have at least received your AQ or if you have submitted that, a court claim

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Hi guys

 

Right i've put together a response to Inga following her offer letter which was less than the amount i'm claiming for surprise surprise, i have been hanging out a little because of the constant court transfers, i'm still waiting to hear whether the case will be heard at the local court to me and whether it will need an AQ? it is currently at Milton Keynes. They do want me to complete an AQ which i have fully prepared it's due in by 18/06/07 so i have included this fee too, i'm right in thinking i can do this at this stage?

 

sorry i'm feeling a little flustered today with it all and hope this all makes sense? I just wondered if anyone had a spare 5 mins to read through what i propose to send her?!

 

thanks guys 'every little helps'!!! :D

 

Without Prejudice

 

Response to settlement offer

 

I thank you for your letter dated 24th May 2007.

 

With respect, I do not agree to the sum of £1812.00 as full and final settlement, for the avoidance of doubt, I am fully amenable to an amicable settlement of this claim and am aware of my duty to mitigate my loss without recourse to court action.

 

As I am sure you are aware this case has now been transferred to the Milton Keynes County Court, whereby the Judge residing has requested an Allocation Questionnaire be completed to the fee of £100.00 thus increasing my claim to a revised total of £2,498.28.

 

I therefore would be prepared to accept £2,398.28 as full and final settlement of my claim. I do not agree to waive my rights in respect of any other actions, nor do I agree to a clause of confidentiality.

 

 

I believe that this is a sincere and genuine attempt to settle amicably and I feel sure that the courts would look on it at such.

 

A condition of this offer is that a cheque is sent to me by 15th June 2007; I would then inform the court that the matter is now settled.

 

Please be aware that should you refuse this offer, I will be presenting it as part of my evidence. I hope to hear from you very soon so that a reasonable conclusion to this claim might be achieved in a timely manner and without their further intervention.

 

For your records, I enclose another copy of my schedule of charges. I look forward to hearing from you.

 

Yours sincerely

JAG82

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read with intrest could anyone who has time or tell my what type of letter i do to request or ask for a settlement my case for court is july 7th as i read loads n loads but i wouldnt know how to word it mine is for £6924.8o and if an offer was made how much should i accept thats inclues all the intrest charges tyvm for any help

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  • 2 weeks later...

Hi Guys

 

hmm i submitted my AQ last week and have not heard anything yet? is this common, i suppose i'm dying to know whether they subbitted theirs on time, is anyone else in the same position? is it wise to call the court and ask?

 

any help to the next stepping stone would be greatly appreciated!!! :D

JAG82

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No reason why you can't ring the court and ask, however, when was the cut off date for filing cos Abbey are famous for leaving it till the deadline. They scrape in by the skin of their teeth most times.

 

It was funny in my case, they filed and served within days of receiving the papers from the court, then absolutely nothing from them for 3 weeks, then an offer that was rejected, then nothing since 17th May until today when they offered full settlement (charges+interest+court fees).

 

So, don't be surprised if everything is last minute, but there is absolutely no reason why you can't ring the court and ask what stage the case is at.

 

Good luck, you will get your money, they just mess you about a bit before they pay up.

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