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Hoodman vs RBS


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Hi everyone. I'm in the process of claiming unfair charges from RBS.I requested statements from the last 6 years and got them back about a week ago.I added all the charges up and they total: 783.00 including interest. I sent a letter requesting a full refund last week and am awaiting a reply.Fingers crossed.

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UPDATE!

Received a letter from RBS Customer Relations Suport Unit:-

 

'Thank you for your recent letter regarding the fees applied to your account.

 

We are currently considering your claim.Given the work involved in assessing your claim we anticipate that we will be in a position to respond within 6-7 weeks,but will endeavour to do so sooner if we are able to.'

 

So what next?Are these just stalling tactics by the bank?It will be 2 weeks since i sent the letter this friday so should i stick to the deadlines and send the court action letter off?Or should I wait the 6-7 weeks?

Help!!

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Hi Hoodman

 

Stick to YOUR deadlines NOT the banks

Just a standard reply

 

Hope this Helps, Paul

 

"Wisdom Begins In Wonder"

My advice is based on my personal experience and should be taken as such.

If I have helped you, Please click the Scales

Abbey WON - MNBA WON - BARCLAYS WON - HALIFAX(1) WON

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  • 1 month later...

SUCCESS!!!!!!!!

 

Received a letter today from RBS stating that they thought their charges were not unfair and not punitive,but that as a 'gesture of goodwill without admission of liability or error' they would pay me back £604.00(which is basically what they owe me without the interest i put onto it).

So i've won!!!

What a result!!!

:D

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Congratulations Hoodman!!!!!!!!

 

A very fast turnround. Enjoy your success.

 

 

FC

Barclaycard: SETTLED AFTER LBA

Barclays 1: AT COURT

Barclays 2: WITH FOS

Capital One: SETTLED AFTER N1

Egg: SETTLED AFTER LBA

HFC: S.A.R - (Subject Access Request)

Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office

RBS: AT COURT

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Congrats:) :-D

 

That seems to be par for RBS to settle - just under the 8 weeks - as they say in their first letter - was the same time for myself.

“It's not personal, Sonny. It's strictly business.”

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