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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Do I issue a warrant ***WON***


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Judgedredd,

 

It is his wife you are speaking to, Thanks very much anyway appreciate all your support.

 

Think going to court did something for my confidence, as normally my husband is the only one on here speaking.

 

And you will most certainly be seeing us around here for a while yet, round 2 (husbands claim)

 

Twoofus

My YB account: S.A.R. 11/10/06: Prelim 09/02/07: LBA 17/02/07

Wifes YB account: S.A.R. 11/10/06: Prelim 23/11/06: LBA 27/11/06: Offer Rejection 17/12/06: MCOL 09/02/07

Joint YB account: S.A.R. 11/10/06: Prelim 09/02/07: LBA 17/02/07

My FD account: Settled

Wifes FD account: Settled

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Thanks Ross, how are you doing with yours - I think you were at about the same stage as me weren't you? Not long now I hope!!! Anyway I haven't quite got the cheque just yet - waiting patiently!!! Again thanks for your support and I will be going to get the rest - I have my hit list ready!!!

 

Good luck with your claim

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Yippee de doo dah, yippee do aay - I received a cheque today for the full amount claimed and costs and no request to send back the cheque from yesterday for £55 (which I assume was the warrant fee in any event) - now I have it in my sweaty little mitts I am now going to back them!!!! That's after I hoover the stairs and put the washing away - you know family come first!!!:D;):D;)

 

THEN I'm going after the rest - not over yet - keep you all posted and thanks for all the support - remember "PATIENCE IS A VIRTUE" keep going and you will WIN!!!

 

Judge Dredd

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Thanks Georgieboy - I don't really have any choice with a failed business and debts bigger than me I think my husband and family deserve whatever money comes my way as they are the ones who are keeping the creditors at bay - but cheers anyway - good luck with your claim - keep going;) :D

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Thanks Georgieboy - Everyone is behind you - keep your chin up. I won't be going anywhere for a while because I'm going back for the charges prior to the last six years and also the visa card and whatever other bank has robbed me senseless!!! I know I sound a bit bitter but I am!!! All those times when the bank have made me feel bad about my finances and all the time they were ripping me off - double standards dont you think? Part of the reason why my business failed was because I lost confidence in myself and in the bank - my business loan was backed by the DTI and so the bank didn't really have anything to worry about as they were guaranteed to get 75% of their money back the rest falls on me and I don't care no more - I'm just too honest for my own good - honesty is not the best policy as they have you believe - on top of that for two years the YB have been chasing me for money which relates to charges when they closed my account down - the charges were for £1000 for just one month - they helped my business stuggle due to the pressure they put on me to pay back this money - so yeah I am bitter against all the banks!!! Sorry for going on with myself but I am probably trying to justify my change of luck with this being the start - I hope.

 

Thanks again for your best wishes they are appreciated;) :)

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Brilliant news.......Well done

 

YB are starting to burst, it must be really weeing them off.

 

With all the settlements over the past couple of weeks let it inspire the rest of you still waiting into not giving up.

 

:D

My YB account: S.A.R. 11/10/06: Prelim 09/02/07: LBA 17/02/07

Wifes YB account: S.A.R. 11/10/06: Prelim 23/11/06: LBA 27/11/06: Offer Rejection 17/12/06: MCOL 09/02/07

Joint YB account: S.A.R. 11/10/06: Prelim 09/02/07: LBA 17/02/07

My FD account: Settled

Wifes FD account: Settled

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Hi Diddles and twoofus - thanks a lot for your warm wishes - much appreciated - can't quite believe it as yet and probably won't until cheque clears!!! Hubby very hapy man - I am not working at moment and he is under a considerable amount of pressure - it would have been cheaper for him to divorce me - but there you go (for richer and poorer and all that). I have to say it's because of all the stress and he makes sure we have a holiday every year - quite a good man eh!

 

Anyway thanks a lot and good luck with any claims ongoing!!!:D;)

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Hi Can someone please change my title to "WON" as it will provide more hope to those who are still claiming. I have noticed lots of people have won this week alone it appears and that must provide confidence. SO can you please change it - cheers, thanks;)

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Hi if theres anyone reading this I just wanted to say that I received my cheque on Friday (should have been Thursday but they sent a cheque for the wrong amount) although I noticed on the cheque that it was dated 6th June which according to my calculations was a week last Wednesday (some 8 days before I received my cheque) just to explain clearly my cheque was typed out and authorised on the 6th June, received the cheque on the 14th June and then the proper one on the 15th June - this goes to show that there is a long delay between authorisation and receipt of cheque.

 

So don't give up hope, it may be that there is a cheque already written out to you but has not been posted yet!!!!;)

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NICE ONE JD,

 

Its even better to hear of your success when you let us know about the grief that the bank have given you in the past.

I know that my old man got loads of grief from Barclays icw his business, and I do think that contributed to his poor health. I wish I could go back and have a go at them in order to get some sort of satisfaction on his behalf.

On my claim, I am waiting to hear from the court about a change to the original hearign date......and am also still waiting for a copy of YB's statement of evidence. I am hopeful that they have not complied with the Order from the Judge and the defence may be struck out.

Anyway, I shall raise a glass on your behalf.

....and then get a letter knocked out to the bank advisign them they have had far too long to provide me with my Visa statements!

:D

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Hi Ross Thanks for your support, I'm sure everyone is right behind you in your fight against YB Visa - good luck to you (although I have a deep seated feeling that until one of the banks get really fed up paying out they will not want to have to prove their defence in a Court - may open up that big can of worms).

 

Again good luck and keep us all posted;) :)

 

Judge Dredd

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CONGRATULATIONS, ANOTHER FINE WIN.

please fill in survey.http://www.consumeractiongroup.c o.uk/survey.php

and please remember this site relies on donations. Thankyou.https://www.paypal.com/cgi-bin/webscr

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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