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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I am £1900 overdrawn; £1500 authorised, £400 unauthorised. Received letter from their solicitor threatening to take me to court unless I pay £400 immediately in order to restore the account. This account hasn't been used for over a year because I am dispute with Lloyds; the £400 element is actually all charges so they in effect have caused it to topple beyond the authorised limit. Of the the total amount overdrawn, £1400 is charges has built up over 6 years.

 

What is my next move? Apply to the Court with a breakdown of charges?:mad:

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I love your username,

 

First welcome to the CAG - you will get loads of help very quickly from some really clever people.

 

Firstly DO NOT PANIC - help is at hand.

 

As the account is in dispute, well it is now -;) then things will sort themselves out.

 

Number 1 is a MUST, go to the FAQ's spend loads of time reading them, print them off. It may seem very daunting at first, but just follow the step-by-step guide. DO NOT just go to the end and think I will get rich quick. Please please read this stuff first, take a deep breath, there are many really good people out here that are more than willing to help you.

 

DO NOT PANIC - help is at hand

 

Take care

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If you think this post has been of help, please click on my SCALES on the left - thanks :-) :-x

 

Peter Anderson

Me Vs Morgan Stanley - WON £490

Me V's LTSB - Private & Bus Acc - £18.8k (since Oct1997)

inc: S.69 Interest (and growing daily) -;)

Please remember to DONATE when you have WON

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Hi, If you're saying £1800 of a £1900 is made up of charges then can you afford not to persue it??? Did you read the http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/. Have a really good read around in there, particularly step by step instructions. First thing you need to do is write back to the solicitors telling them that you dispute the amount you owe and they should suspend any action. You then need to follow the instructions to get your money back. They may well keep it all but at least they'll be off your back:)

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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