Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Kent vs Lloyds ** WON **


Kent
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6122 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all

 

OK i am claiming £2295 back from Lloyds. I have done all the letters and resistered the claim on the Moneyclaim website. Lloyds have acknowledged the claim. I see form other threads that at this point i should send a letter to their solicitors with the break down of the claim.

Does anyone have the address handy? Cannot seem to find it on here?

 

Cheers :)

Link to post
Share on other sites

Cool thanks.:D

 

By the way....Lloyds have untill around the 6th June to send their defence in. I am away on holiday until the 18th June. Does anyone think that will be an issue? I assume that once they defend i will receive a questionnaire to fill in. Does anyone know how long to get to complete this?

Link to post
Share on other sites

Hi

There will be no problem with you being away. If you do get an AQ, you usually get a couple of weeks to fill in it, but a lot of Courts are doing away with these anyway:

http://www.consumeractiongroup.co.uk/forum/general/80091-your-court-dispensing-allocation.html?highlight=dispensed+AQ

 

Good luck, let us know how you get on.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

Link to post
Share on other sites

  • 3 weeks later...

Hey guys

 

OK Lloyds have defended the case on MCOL on the 5th June (their 28days was up on the 6th June). However i have still not received a defence from them or anything for the courts. Anyone know how long this normally takes?

 

Cheers gang... 8)

Link to post
Share on other sites

Thanks for the help Barty.

 

OK i have eventually received the defence from the court. It has 5 points In summary:

1) Statement of Claim is insufficiently particularised et..etc..

2) Defendant will object to Particulars of claim etc...etc..

3) Particulars of claim to vague etc..etc..

4) Claimant should be ordered to file and serve an amended claim etc..etc..

5) Defendant should be given opportunity to defend the proceeding further etc..etc..

 

Is this a standard defence? Any ideas what i should do next??

Link to post
Share on other sites

Sorry silly question. I wrote on my POC's the following:

 

The Claimant has an account XXXXXXXX

with the Defendant, opened XXXXXXXXX. 2.

Since XXXXXXX the Defendant debited

charges and interest in respect of

purported breaches of contract. 3.

Defendant is aware of all details as a

list of charges has already been supplied.

Another copy will be sent. 4. Claimant

contends: (a) The charges exceed the

Defendant's losses caused by the breaches;

(b) The Term permitting the Defendant to

levy such charges is unenforceable under

the Unfair Terms in Consumer Contracts

Regulations 1999, Unfair Contract Terms Act

1977 and at Common Law. 5. Claimant claims:

(a) return of the amounts debited of

£2,295; (b) Interest per S.69 County Courts

Act 1984 of 8% - £513.25 continuing at 8%

until judgment or settlement at a daily

rate of £0.62; 6. Alternatively, if the

charges are a fee for a service, then they

must be reasonable under S.15 of the Supply

of Goods and Services Act 1982.

7. Costs allowed by the Court.

 

I think i read somewhere that what ever you put on the Moneyclaim website they answer with that defence as standard. Is this not the case?

Link to post
Share on other sites

Thanks for the link Nicsussex. I have had a look at it, but it does not seem relivant to my 5 point defence.

 

Do my poc's look OK?

Has anyone else had a defence like this?

Any idea how to proceed?

 

I may be worth mentioning that i have been told i dont need to submit a AQ on the court notice.

Link to post
Share on other sites

Hi All

 

Sorry to be a pain, can anyone help here? Has any one else had this 5 point defence? I have checked my POC's i submitted against the template and it seems OK. Any ideas? :?

 

Thanks

Link to post
Share on other sites

Yes i sent them recorded delivery to the court and SC&M.

I did not include the court fees on them though. So the total would be £120 different from the total i have put on the website.

Would that be the issue?

Do you include the court fees?

Link to post
Share on other sites

Vey strange.

Any suggestion what i should do?

Should i sit tight and wait fo the court to respond?

I assume the judge will look at it and either give us a hearing date of throw it out of court. Is that right?

Link to post
Share on other sites

I really don't know what to suggest. I'm inclined to believe that [problem] have just made another one of their now famous cock ups and that you should just not worry about it.

 

Maybe try phoning [problem] and asking them about their defence, telling them that your POCs are identical to other claimants'?

Link to post
Share on other sites

OK cool thanks for your help. will give it a go.

Has anyone else contacted SC&M direct? Dothey answer questions on the phone about specific cases?

Link to post
Share on other sites

  • 2 weeks later...

Hi All....thanks for all your help!! I received a letter from SC&M today offering full settlement (well actually received two letters both offering settlement but both offering slightly different amounts...think i will sign the higher one...a admin mess up i assume!!!!)

 

Could someone help with a couple of last questions:

1) They want me to sign the form with 7 conditions of acceptance. Do i cross them all out and apart from number 1 regarding the settlement amount and sign? Do they accept this?

 

2) Do i need to pjone or write to the court to advise them about the settlement or do i wait for the cash to be in my account first??

 

CHEERS:) :) :)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...