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Nationwide tried to charge me £10 per statement copy when I went into the branch for back copies of statements. Naturally I refused. I quoted the DPA article and stated that I required the said info or I would report their refusal as a breach of the regulation.

 

After much debate the copies have now arrived and no fee charged.

 

I'm owed a small fortune. The letter requesting a refund has been posted today.

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Be careful because Nationwide are closing accounts.

Get a parachute

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