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    • If you are absolutely certain* that you were parked OK, write a letter of complaint to the Headteacher and copy in the Chair of the school governors.   If you or the car were identifiable in any way from the photo (eg visible registration number, driver's face etc) I would very politely write that you resent the untrue suggestion that you had parked/had stopped/were waiting in a way that contravened any traffic regulations, and that you are sure that the school will understand that you would like an apology and a correction to be printed in the next newsletter.  (You can also clearly state that you were identifiable from the photo because other parents have mentioned it to you).   See if that works.   You don't want to go to court for defamation as you'll need access to about £10k in fees before you get out of bed.  You just want an apology and a correction.  If what you've told us is accurate, I don't see any reasonable school failing to say sorry.     *My wife is a former school governor and my experience listening to her is that very very few parents actually understand the meaning of the no stopping/no waiting signs and road markings outside schools.  Don't complain unless you are sure you weren't stopped where you shouldn't have been.
    • And they haven't offered a speed awareness course either?  (Have you done one in the last three years or is this in Scotland?)   And is one of the notices for 34 in a 30?  As Man in the Middle says, that ought to be below the level at which they take action.   (And sorry - I don't want to appear preachy - but...  there don't have to be any warnings or signs or lines on the road to advise you of the presence of speed cameras.  If you get away with an exceptional hardship argument you will need to stick to speed limits in future - whether you know there are cameras there or not.  NB Don't know if this applies to you, but most 30 mph limits are restricted roads with a system of streetlighting and don't even need speed limit signs - you are assumed to know this from the Highway Code).
    • It's up to you if you want to pay £300 you don't owe plus whatever Unicorn Food Tax with no basis in law whatsoever that they will have made up in the Letter Before Claim.   We'd prefer you didn't.   But you have received a LBC so it's make your mind up time.   So please    - post up photos of the signage in the dark that you'll have taken two months ago (post 14)    - post up details of planning permission for their signs you'll have found out after you got onto the council, again two months ago (again post 14)    - also let us know if you agree with Brassnecked's excellent letter or if you'd like to tweak bits depending on what you've found out    - upload the LBC.  Some of them are appallingly drafted and invariably contain Unicorn Food Tax which is all useful extra ammo    - also, where are you living now (post 35) and are you comfortable with legal communications arriving at your parents'?   If you look in our PPC Successes thread at the top of the page, you will see 275 times these cheats have been seen off with their tails between their legs (and all had the same "well known legal companies" (ho! ho!) on hand).  In reality 275 times is a massive underestimate, in all 275 cases there was a "moment of victory" IYSWIM where the PPC were thrashed in court or discontinued a claim or were called off by a supermarket chain, etc., etc.  There will have been at least that number again where they were told to Foxtrot Oscar and then crawled back under their stone.  They are eminently beatable but logically when you're in legal dispute you have to put some graft in to beat the other party.
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I'm trying to dispute a payment made on my credit card. My argument is that no services or goods have been supplied beyond a dvd free trial.

 

The company who charged the credit card refuses to refund or compromise on the payment despite me phoning within a couple of hours of the payment being taken.

 

Ive never tried a chargeback but can I tell my credit card to dispute this transaction as Ive taken no service from them yet.

 

 

I have copies of all the registration screens and I also made reasonable attempts to cancel the service within the free trial (the dvd company say they know this also). Do I have a case to argue or are automatic payments indisputable ?

 

 

Thanks for any advice or experience

______________

22nd Sept MCOL filed vs smile bank :!:

 

27th Sept LBA amount paid by smile

 

6th Oct Full MCOL amount paid by smile

 

Result = :D

 

 

 

 

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The problem here is you willingly provided your card number for some type of service. Not ILoveFilm by any chance? If so, for the free trial to end you have to do this on line on their website, and complete it with a phone call. If you do not do this, the charge would be valid. What went wrong?

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No the company was mymoviestream.

 

The problem is they say 6 free dvds in your trial or 3 weeks. So I took the 6 dvds in 2 weeks and got charged for it.

 

To me that seems a misrepresentation of 'free trial' because Ive only taken 6 dvds but been charged for it anyway.

 

 

I know its usually a fair cop with these free trial things (~no such thing as a free lunch), I have previously used ilovefilm and paid them for the privledge but this seems to be more like a trick which means I have a fair case to argue hopefully.

 

Ive sent my cc company an email, hopefully they'll see me as a good customer since Ive just paid off the balance for every other transaction Ive done with them - mostly internet ones.

 

What bugs me is the customer 'service' attitude. To paraphase them 'rules are set in stone', we are the 'best customer service in the industry' and the classic responce to my request of a compromise of a package downgrade 'computer says no'

______________

22nd Sept MCOL filed vs smile bank :!:

 

27th Sept LBA amount paid by smile

 

6th Oct Full MCOL amount paid by smile

 

Result = :D

 

 

 

 

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Did they definitely charge your card or did they just get an authorisation on the amount for the 6 DVDs?

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

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Nah its definetly a charge. Ive paid everything but the charge and the credit card company seem to be on my side so long as I have received no goods or services except the free trial.

______________

22nd Sept MCOL filed vs smile bank :!:

 

27th Sept LBA amount paid by smile

 

6th Oct Full MCOL amount paid by smile

 

Result = :D

 

 

 

 

Link to post
Share on other sites

Seems Im on shakey ground as the transaction is below the £100 limit for section 75. I might try and argue it constitutes a partial payment for the ongoing subscription.

The CC company wants me to do a conference call, thats not going to be fun. Hopefully at some point, not having received anything in return for my money except the 'free' trial will be in my favour

______________

22nd Sept MCOL filed vs smile bank :!:

 

27th Sept LBA amount paid by smile

 

6th Oct Full MCOL amount paid by smile

 

Result = :D

 

 

 

 

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Share on other sites

Anyone know if the DSR might apply in this case at all, Im not sure

 

http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf

______________

22nd Sept MCOL filed vs smile bank :!:

 

27th Sept LBA amount paid by smile

 

6th Oct Full MCOL amount paid by smile

 

Result = :D

 

 

 

 

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Share on other sites
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