advice needed

[angie35]

i sent the first letter to my bank requesting my account information, as im aware i should have recieved info 40 days later? i have waited 64 days up til now what can i do about this as im getting fed up

[westwell]

Did they acknowledge your letter and cash the cheque for £10?

 

Try this : YB Exceeding 40 days....try this

[Rooster-UK]

Did you send the Data Protection Act SARs letter from the templates library and did you enclose the £10 fee?

If so you should contact the bank and inform them that they have not complied with your SARs. Give them 7days to fully comply with your request or else you will be reporting the matter to the Data Commisioner's Office and may possibly take action in the county court to gain compliance.

If not, start again after reading the FAQs.

 

You will find suitable letter templates in the templates library.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

also see....

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html

 

 

Spend a few days reading the FAQs and the step by step guide in the library section. You will find a lot of essential information there.

 

Regards, Rooster.

[angie35]

yes the £10 fee was paid and i recieved a letter to say they had recieved it, i gave them a further 10 days after the 40 days expired but still nothing

[Gogivit]

I received my first batch of 6 year statements within the 40 day deadline, however having requested my pre 6 year statements I too have experienced a major delay, but! I sent them a snotty letter to which they have responded and they state my statements should arrive middle of June. I suggest you send a letter reminding them the 40 days are up and you require immediate action.

[angie35]

hi i started my claim using a no win no fee company but i am still waiting on my account info after 60 days!! i have contacted this person running my clain on numerous occasions asking if there is nothing we can do apart from wait, i feel she just fobbing me off as i have found on here that there is things that can be done, i have told them where they can stick their contract and was wondering whats the best thing to do now? do i contact my banks compliance officer?

[westwell]

Hi

You are best sticking to one thread on this forum as it gets confusing. Follow the advice given on your original thread about contacting the banks compliance officer.

[angie35]

ok cheers,

[angie35]

hi,, can these templatesbe used even if your claiming in scotland?

[angie35]

hi all, ive been reading these threads for weeks now with much interest, i noticed a lot are about yb! has anyone had a successful claim from cb lately? i get the feeling they are very bad to deal with!!

[theodane]

hi all, ive been reading these threads for weeks now with much interest, i noticed a lot are about yb! has anyone had a successful claim from cb lately? i get the feeling they are very bad to deal with!!

 

Look further down the threads for the ones with WON on the end. Yes they are the worst bank to deal with.

[angie35]

great i would end up with the worst one!!!

[caro]

Threads merged. CB and YB are basically the same bank, just one is mainly in Scotland. Some Scottish claimants use the English court system.

[angie35]

hi caro, thanks for the info, letter today saying i should have my statements by 20th june so fingers,toes and everything else crossed!!!

[angie35]

well its 20th june and still no statements, i contacted the compliance officer and i recieved a letter to apologise for the delay and i will have them by today, shall i send a non compliance letter now? i feel like giving up as it feels like they never coming!!!