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    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
    • Hmm, that's strange how they got my email then.  I assume the below is ok to send to DCBL, Nicky?  Hello, I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim. Please refrain from sending any communication or documents via email. Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above. Yours sincerely, xxxx
    • In the SAR, I received the original application, lots of computer print outs, yearly statements from 2013 and the new emails regarding my complaint. They sent me a £50 cheque after I chased them for the SAR after the 30 days. They said they was waiting for me to respond to an email (which I never received) before sending the SAR
    • classic P2G. I'm sure dianne and Lesley will pop an email to you at some point.
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Tracey vs HSBC


Lenlu
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freaky it depends on the court. lenlu check you letter if under where it it is typed it is order if the writing below that is in bold type then there is no charge...........

 

that is what I was told by my court..........I handed mine in last week and was not aske dfor a fee...............

 

phone the court and ask...

rockin all over the world

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I am wondering if all courts opperate the same system regarding the bold writing = no fee, or is it just your court?

Just a thought and I am not dissagreeing with you. (I wouldn't dare argue with an Old Account Customer LOL;) )

 

Yes, tracey, ring the court for confirmation!

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Nothing in bold on my letter apart from the judges name and it says

 

4) This order having been made on the courts own initiuative, either party may apply to vary or revoke it provided the application is made not later than 7 days after the service of the order together with the appropraite fee

 

so i guess they still taking my money :( Whats the chance DG will apply for the stay to be lifted then!!??

 

My question is obv this is not be resolved til feb next year, do i keep sending nudge letters or just leave it for now?

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ok first if the court have granted a stay without DG applying for it TRUST ME ON THIS dg wont ASK TO HAVE TI SET ASIDE. THAT WOULD MEAN THEY HAD TO PAY YOU!!!!....

 

it is worth asking the court and if you want you can use my case ref no as a example, I have nto been charged a fee for requesting a stya and hearing...

IT IS IMPORTANT THAT YOU GET THE STAY REMOVAL REQUEST IN ASAP. YOU ALSO HAVE TO SEND DG A COPY.........

 

NOW AGAIN YOU ARE WELCOME TO USE MY LETTER AND JUST TWEAK IT WHERE NEC. IF OYU WANT....

rockin all over the world

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OK, I have seen the application for removal or stay thread, is that what I send or is there a form to fill in? If so do i send that document listed in the app of stay thread too? Im not going to be able to ring them before weds though as Im working long days tomorrow and tuesday, but will hopefully get in on the 7 day deadline. TBH though if there is a fee I dont think I will bother

 

Im so dis illusioned, can see the money slipping away from me :( I hope the test case goes our way

 

al, would love to use your letters etc :) anything appreciated :)

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lenlu when I filed my N244 in section 1 I asked for a hearing

 

in 3 i cited the defendants breach of rule 3.4(2)(b) of the Civil Procedurre Rules, and the Human rights act 1998 article 6 of the convention and my record of contact with the defendant.........

 

on the back of the form in part C I wrote .... please find attached in support of this claim copy of the letter handed into this court on the 26/07/07 requesting defence be struck out .. copy of the human rights act 1998 article 6 of the convention copy of all contact between claimant and defendant........

 

oh yeah in section 2

removal of stay grante don the 06.08.07 and defence be struck out

rockin all over the world

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Just got the stuff belwo so far, pinched from the stay post

Claim Number:XXXXXXX

 

In the XXXXXXXX County Court

 

Between:

 

 

 

[YOU]

Claimant

 

 

 

-and-

 

 

 

 

XXXXXXX BANK PLC

Defendant

 

 

 

I strongly object to the proposed order of a stay in respect of the claim detailed above upon the following grounds;

 

Human rights

 

It would infringe my rights under the European Convention on Human Rights directly and as enacted in the Human Rights Act 1998. Article 6 of the Convention provides that;

 

“1. In the determination of his civil rights… everyone is entitled to a fair and public hearing within a reasonable time.”

 

It is submitted that the ordering of a stay as proposed is not reasonable. The 8 banks involved in the High Court test case have recently published identical statements on their websites informing customers that they expect the test case to last for over a year. Moreover, the nature and gravity of the case is such that any judgment is highly likely to be appealed to the Court of Appeal and possibly even then appealed further to the House of Lords. It is entirely conceivable that a final resolution may not be reached for 2 – 3 years or perhaps even longer. It is thus submitted that the period of any proposed stay cannot be accurately predicted and would therefore in effect be indeterminate, which is contrary to the right of entitlement to a fair hearing within a reasonable time as provided for by Article 6 of the Human Rights Act 1998.

 

The Overriding Objective

 

The Overriding Objective requires that my case is allowed to proceed speedily so that a just settlement may be obtained by the parties to this case. Dealing with cases justly includes ensuring that this case is dealt with expeditiously and fairly and in a way that is proportionate to the amount of money involved. It is submitted that the imposition of an indeterminate stay in a small claims track case involving a reletively small sum, at such an advanced stage in proceedings, is not just, nor is it expeditious, nor is it fair on a claimant who has outlaid sums by way of court fees in pursuit of a legitimate right to seek a remedy.

 

Balance of convenience

 

The sum claimed is insignificant to the bank but it is highly significant to me. Furthermore, although a stay prevents me from recovering my money, the defendant bank is not prevented from levying its charges or interest on debt comprised of those charges so the order of the court has the effect of favouring a powerful and well-resourced institution and does not place any restriction on their continued application of charges which I say are unlawful. Further, many banks are now routinely closing the accounts of their customers who commence claims against them. This amounts to a sanction for seeking a ruling from the justice system and as such is a basic denial of citizenship. I will remain at risk of such action despite the fact that my remedy has been placed on an indeterminate hold.

 

Additionally, the defendant remains at liberty to enter my name on the default register which it and other banks routinely do in respect of unlawful penalties which are unpaid by their customers. The banks have direct and privileged access to this register. They have no need to obtain a County Court judgment before they may enter a default on the register. This default remains on the register for 6 years and causes enormous damage to reputations. Were my name to be entered on the default register I would find it impossible to get credit or a mortgage and I would have to pay higher fees for any credit which I did manage to obtain. The banks would also remain at liberty to bring legal proceedings against me for the recovery of any debt which mostly or entirely consists of penalty charges, penalty charges which are contended to be unlawful, but which consumers would be helpless to challenge in the event that stays are imposed on any claim where a customer is seeking to dispute the lawfulness of them.

 

It is submitted that a stay may potentially mean great difficulty for me and yet be insignificant for the defendant bank. In fact a stay is supportive of the banks litigation strategy which is to frustrate justice by repeatedly taking the claimant to the door of the court and then to settle the claim.

 

The Status Quo

 

The stay does not maintain the status quo. As submitted above, a stay favours the bank by preventing the claimant’s pursuit of its legitimate remedy without placing any restriction upon the banks activities which I submit are unlawful and/or retaliatory.

 

Furthermore, as submitted above the present case concerns a relatively small sum and is at a late stage in proceedings, and therefore I submit that to impose an indeterminate stay is unnecessary, inappropriate, not in the interests of justice and further, is detrimental to my rights in a way which is unfair and inequitable.

 

In the alternative

 

In view of the preceding paragraphs, if the court accedes to the defendant’s application for a stay notwithstanding these objections, I respectfully request that the court issues the following injunctions:

  • That the defendant bank is prevented from applying further penalty charges to my account until the final settlement of the matter.
  • That the defendant is prevented from applying interest charges to any outstanding amounts which are comprised of penalties until the settlement of the matter.
  • That the defendant is prevented from closing my account.
  • That the defendant is prevented from making any entry on its own systems or from communicating any similar information to any third party about any matter insofar as it relates to penalty charges until the final settlement of the matter.
  • That the defendant removes any derogatory entry on its own records insofar as it relates to penalty charges. (The Court has the power to do this under the Data Protection Act 1998 )
  • That the defendant arranges the removal of entries from the records of any third parties to whom it has previously communicated information insofar as it relates to penalty charges. (The Court has the power to do this under the Data protection Act 1998.)
  • That these injunctions remain in place until the settlement of my claim.
  • That should my claim proceed to a hearing that a decision should be made at the hearing as to whether these injunctions should be made permanent.
  • That if the matter should not proceed to a hearing because the defendant decides to settle outside court, that these injunctions should become permanent.

I, the Claimant, believe all facts stated to be true.

 

Signed:

Dated:

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  • 1 month later...

hi there lenlu i am at derby court as well got 2 claims one been stayed and the other in process...so far i have judgement and DGs have applied for set aside and in court on 21st sept(this friday) i have all arguements ready but just wondered how you got on re stay removal?

 

debbie xx

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  • 5 months later...

Hiya all.....well I didnt apply for a stay removal in the end, too many things were going on....but Im back now and wondering where I am now, I havent heard anything from DG or the court since they put a stay on the case? has to oft thing finished? where are we now?

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