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Sam v Lloyds


sam.x
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Hi to everyone, this is my first time posting im a bit nervous!

 

I didnt need to request statements as im a bit sad and had orginals going back 6 years.

 

I sent my prelim letter with schedule of charges (recorded post) on 26/04/07 - recieved no responce from lloyds!

 

i then sent the lba letter 14 days later on 11/05/07 again recorded post.

 

today i have recieved a reply from customer service recovery it says

 

"despite our best efforts, we have not been able to resolve your complaint as yet. We will write to you again within the next four weeks, either with our responce to your complaint or with an estimate of when you can expect it."

 

i guess they must be busy! lol

 

what should i do next? the 14 days from the lba is up on friday.

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thanks barty,

 

ill have a good read of them and let you know how i get on.

my claim is quite abit over 5,000 so i need to make sure my case is watertight.

Has anybody won over 5k do you know?

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Update

 

Have today received letter from ltsb interestingly dated the same day as previous letter (the one that said they would take 4 weeks to respond to my complaint!)

 

anyway this letter mumbles on about their charges being fair and the extra work involved when i go overdrawn or when they bounce a DD/cheque it also says that theirs are not "default" charges but a price for the service they provide in these situations.

 

Is this their standard fob off letter?

 

Advice gratefully recieved.

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Ok, have read lots of other threads and it seems that the letter i received today is there standard "sod off" letter :(

 

So i guess i should move onto the next stage.

 

My question is should i claim online or go to my local court?

 

the thing is my claim is huge 11k plus interest, so i know if they are going to defend a case its gonna be mine! they are not going to hand over that sum without a fight.

 

please help im a bit scared:(

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Hi Dont Know If I Will Help Much! I Claimed £382 From Bank I Went Straight Into Court To Do As I Found It Easier Plus To Get My Court Cost Exempt!

Its Up To U How U Do It Think The Website To Claim Online Is Called Money Claim Onlinenot Sure Though Do A Google Search.

Yes U Are Claiming A Lot 11k Wow That'll Be A Nice Pay Out Hehe. Dont Be Scared A I Felt Same As U But Got There In The End. Hope Someone Else That Knows More Than Me Gets Back To U.

Dont Give Up Keep In There U Will Get Ur Money!!!!!!!!!!!!!!!!!!!

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Hi Barty thanks for your reply

I think im going to spend the weekend reading all the links theres so much

to know my head hurts:(

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